Summary
Overview
Work History
Education
Timeline
Generic

Taylor Barboza

Knoxville,TN

Summary

My veterinary and customer service background have helped me learn how to navigate and work with patients/customers in high stress situations. Even though I worked with animals prior, the need to help animals and people have always been important to me. Working in the animal field was so beneficial for me to learn patience, understanding, and teamwork. These skills have stuck with me as a now radiology student in the hospital setting and will help me with my future in healthcare. I am eager to learn as much as possible in the imaging department in hopes to becoming a multi-modality essential member of the team.

Overview

11
11
years of professional experience

Work History

Customer Service Representative/Sales Associate

Marine Accessories Corporation
04.2022 - 12.2023
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Customer Service Representative II

Niagara Bottling Company
10.2019 - 03.2022
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.

Veterinary Assistant

The Well Dog Place
01.2017 - 09.2019
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Collected patient biopsies, urine, and blood samples for laboratory analysis.
  • Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.

Veterinary Assistant

Pettime Animal Hospital
01.2013 - 01.2017
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Collected and prepared specimens and samples for outside laboratory analysis.

Education

Associate of Applied Science - Radiology

South College
Knoxville, TN
06-2025

High School Diploma -

Los Osos High School
Rancho Cucamonga, CA
05-2011

Timeline

Customer Service Representative/Sales Associate

Marine Accessories Corporation
04.2022 - 12.2023

Customer Service Representative II

Niagara Bottling Company
10.2019 - 03.2022

Veterinary Assistant

The Well Dog Place
01.2017 - 09.2019

Veterinary Assistant

Pettime Animal Hospital
01.2013 - 01.2017

Associate of Applied Science - Radiology

South College

High School Diploma -

Los Osos High School
Taylor Barboza