Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Barnhill

Poulsbo,WA

Summary

Dedicated and detail-oriented professional with extensive experience in cleaning and team management. Proven track record in delivering high-quality work and exceptional customer service. Adept at leading teams to achieve operational excellence, ensuring a clean and organized environment, smooth communications, and customer satisfaction. Strong organizational skills and a keen eye for detail, committed to enhancing client satisfaction and operational efficiency.

Overview

14
14
years of professional experience

Work History

Lead Professional House Cleaner

Top Hat Clean
Poulsbo, WA
07.2021 - Current
  • Providing feedback on performance to other members of the house-cleaning team.
  • Cleaning carpets, floors, walls, windows, furniture and fixtures as required by customers.
  • Monitoring employee performance to ensure high levels of quality service are being provided.
  • Leading a team of house cleaners in completing assigned tasks within the allotted time frame.
  • Troubleshooting any issues that may arise during house-cleaning services.
  • Interacted pleasantly with clients and guests when performing daily duties.

Lead Housekeeper

Kitsap Clean
Bainbridge Island, WA
09.2018 - 07.2021
  • Provided guidance and support to team members while enforcing company policies and procedures related to housekeeping operations.
  • Trained new employees on cleaning techniques and proper use of chemicals and equipment.
  • Verified each completed room against standard plans to maintain consistency.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with customers about requests for additional supplies or cleaning services.

Restaurant Hostess

Kachai Thai Kitchen
Poulsbo, WA
01.2018 - 09.2018
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.

Kitchen Aide

Port Townsend life Care Center
Port Townsend, WA
02.2017 - 11.2017
  • Stocked food supplies such as condiments, spices, canned goods and other items in assigned areas.
  • Served prepared meals according to specifications set by chef or manager.
  • Assisted in the preparation of all menu items according to recipes and instructions.
  • Communicated effectively with colleagues about orders and special requests from customers.
  • Disposed of trash in a timely manner following established procedures.
  • Cleaned kitchen equipment, surfaces, utensils and appliances after use.
  • Operated dishwashing machines to clean dishes and utensils efficiently.

Housekeeper

Bainbridge Island Health & Rehab
Bainbridge Island, WA
03.2016 - 02.2017
  • Observed proper use of chemicals when cleaning various surfaces.
  • Followed safety procedures when handling hazardous materials.
  • Responded to requests from guests regarding housekeeping needs.
  • Emptied trash receptacles throughout the property.
  • Changed bed linens and towels, tidied up rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Ensured that all health standards were met during cleaning operations.

Barista Back

Aviator coffee and tea
Kingston, WA
05.2016 - 10.2016
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.

Volunteer

Port Gamble Coffee
Port Gamble, WA
06.2010 - 09.2010
  • Helped with prep, set up, and breakdown of community and public events.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Provided assistance to staff in the daily operations of the organization.

Education

GED -

Kingston High School
Kingston, WA
06-2016

Skills

  • Strong Work Ethic
  • Sanitization techniques
  • Customer Service
  • Hardworking
  • Focused and detail-oriented
  • Efficient time management
  • Complex Problem-Solving
  • Friendly and outgoing
  • Positive and professional

Timeline

Lead Professional House Cleaner

Top Hat Clean
07.2021 - Current

Lead Housekeeper

Kitsap Clean
09.2018 - 07.2021

Restaurant Hostess

Kachai Thai Kitchen
01.2018 - 09.2018

Kitchen Aide

Port Townsend life Care Center
02.2017 - 11.2017

Barista Back

Aviator coffee and tea
05.2016 - 10.2016

Housekeeper

Bainbridge Island Health & Rehab
03.2016 - 02.2017

Volunteer

Port Gamble Coffee
06.2010 - 09.2010

GED -

Kingston High School

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Taylor Barnhill