Taylor Barry

Team Management

• Hiring: Assist in full hiring process from recruiting candidates to interviewing and offering. Includes co-facilitating new sales associate and keyholder trainings. Leads entire new hire onboarding process.
• Scheduling: Assist with creating weekly schedule and zoning daily schedules including the responsibility of recording and keeping up to date employee availabilities.
• Motivation: Implemented weekly winner celebrations/monthly employee awards surrounding employee performance reports based on store KPI goals.
• Develop associates through individualized approach by matching skills with tasks and ensuring proper delegation of responsibilities/ challenge based on results.

Guest Experience

• Enforce company guidelines surrounding guest expectation -measured through weekly NPS (Net Promoter Survey) scores and monthly secret shopper scores VOG (Voice of the Guest).
• Informs team on individual and store goals and current/past performance (Goal score of 80 for NPS and achieving goal score of 90%/ 70% of the time for VOG.)

Sales and Financial Management

• Sales Goals: Analyze KPIs (DPT, Conversion %, Leverage) and complete daily leverage equation based on past day/week/month performance to compute daily sales and KPI targets to reach $5.3m yearly in store sales goal.
• Coach to specific KPIs in each selling zone on sales floor to meet goals ($70-90 DPT/ 25% Conversion)
• Analyze sales reporting through DSR (Daily Sales Report) on daily, weekly, monthly, quarterly, and yearly level to ensure store is on target to reach goals.

Loss Prevention

• Assists Operational ASL on LP training including informing on monthly LP topic surrounding internal and external theft and loss due to team member errors.

Visual Merchandising

• Assist Visual ASLs in maintaining visual standards and store upkeep.
• Inform new hires on important product knowledge and selling focuses based on penetration goals/performance in each department.
• Assist with pushing new product to the sales floor enforcing 24-to-the floor policy (no new product sitting in back of house for longer than 24 hours).

• Assisted in achieving 1.2 million $ pickup over LY through identifying store needs in partnership with peers and store leader.
• Provides coaching and development training to brand representatives done through trainings held every Sunday to set expectations and give clear direction on our stores goals.
• Contributes to positive guest experience through always putting her first. As a result we have increased our VOG from a 78 (LY) to a YTD 88. An increase of 10 points.
• Analyzes store reporting such as DSR, Segment Accountability and employee statistics to set team up for success.
• Helps achieve operational excellence by completing damages every Monday and helping to keep stock room organized for both our internal and external guest.
• Assists with recruiting brand representatives by phone screening candidates and making connections on the sales floor with potential new hires.
• Fosters a positive work environment and healthy work culture by creating contests to get the team inspired and motivated and to also help drive KPI’s such as DPT, UPT, & Conversion. Has become a wealth of knowledge for brand reps and helps lead their development.