Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Basinger

Winter Springs

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

12
12
years of professional experience

Work History

Veterinary Surgical Technician

Healthy Pets Urgent Care
10.2023 - Current
  • Assisted veterinarians and veterinary technicians with pre-operative, intra-operative, and post-operative care of animals undergoing surgical procedures.
  • Maintained accurate records of patient medications, treatments, and other clinical notes.
  • Scheduled appointments and procedures for animals.
  • Maintained instruments, equipment, and machinery to ensure proper working condition.

Server

Hampton Social
05.2021 - 04.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Resolved customer complaints promptly, fostering repeat business and satisfaction.
  • Coordinated with kitchen staff to ensure accurate order preparation and presentation.

Server/Bartender

Texas Roadhouse
12.2017 - 05.2021
  • Processed orders and payments using POS system terminals and registers
  • Listened to guest needs and responded promptly for personalized service
  • Demonstrated hospitality and customer service while greeting tables
  • Trained new servers in company policies, guest service standards and best practices.
  • Crafted signature cocktails and beverages, enhancing customer satisfaction and experience.
  • Maintained cleanliness and organization of the bar area to comply with health standards.

Host

Texas Roadhouse
07.2013 - 12.2017
  • Managed guest seating arrangements to optimize flow and enhance dining experience.
  • Coordinated with kitchen staff to ensure timely food delivery and minimize wait times.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School - Medical

Naturecoast Technical Highschool
05-2014

Associate in Science (A.S.) -

Pasco-Hernando State College
05-2016

Skills

  • Teamwork
  • Communication
  • Customer Service
  • Computer literacy
  • Multitasking
  • Time Management
  • Problem Solving
  • Client Relationship Management

Timeline

Veterinary Surgical Technician

Healthy Pets Urgent Care
10.2023 - Current

Server

Hampton Social
05.2021 - 04.2025

Server/Bartender

Texas Roadhouse
12.2017 - 05.2021

Host

Texas Roadhouse
07.2013 - 12.2017

High School - Medical

Naturecoast Technical Highschool

Associate in Science (A.S.) -

Pasco-Hernando State College