Taylor Bayer
Santa Clarita,CA
Summary
A self-motivated individual in customer service with 20 years of experience in the service industry. Seeking to utilize adaptability and strong work ethic to expand and grow in the remote work force.
Overview
11
11
years of professional experience
Work History
LEAD BARTENDER/TRAINER/SHIFT LEADER
The Old Town Junction
05.2019 - 04.2023
- Enhancing company presence on social media by implementing company brand promotion strategies
- Ability to organize and prioritize team work agenda and meet established time frames set by company manager.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to establishment.
- Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
LEAD BARTENDER/TRAINER/SHIFT LEADER
Wood Ranch Bar and Grill
02.2012 - 06.2019
- Persuasive and suggestive selling of both cocktails and food by creating new cocktails and marketing them to guests
- Propensity for numbers including sales projections. Increased bar sales by 10% in 2017 by creating new product and driving return clientele.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
Education
Associates Degree in Liberal Arts With Emphasis in Mathematics -
COLLEGE OF THE CANYONS
Santa Clarita, CA06.2014
Skills
- Dependable Multitasker
- Exceptional verbal and written skills
- Highly Organized
- Problem-Solving
- Computer Literacy
- Microsoft Word
- Excel
- Powerpoint
- Google Doc/Drive/Sheets
- Great interpersonal skills
Timeline
LEAD BARTENDER/TRAINER/SHIFT LEADER
The Old Town Junction
05.2019 - 04.2023
LEAD BARTENDER/TRAINER/SHIFT LEADER
Wood Ranch Bar and Grill
02.2012 - 06.2019
Associates Degree in Liberal Arts With Emphasis in Mathematics -
COLLEGE OF THE CANYONS
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