Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Italian Club Podcast
Affiliations
References
Timeline
Generic

Taylor Bennett

Knoxville,TN

Summary

With a proven track record at P.F. Chang's Bistro, I excel in delivering exceptional customer service and upselling techniques, enhancing dining experiences through expert menu presentation and memorization. As well as relationship management. My ability to train servers and ensure quality control showcases my hospitality service expertise and positive professional demeanor, driving significant improvements in service quality. This is further demonstrated through adaptability and problem-solving capabilities in fast-paced settings, in addition to collaboration and enthusiasm in the work place.

Overview

2
2
years of professional experience

Work History

Server

P.F. Chang's Bistro
Knoxville, TN
02.2024 - Current
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Assisted in training new servers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Trained new employees to perform duties.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Provided excellent customer service to ensure satisfaction.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Took orders from customers accurately and in a timely manner.

Server

Chivo Taqueria
Knoxville, Tennessee
03.2023 - 02.2024
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.
  • Implemented feedback from customers to improve service quality and menu offerings.

Education

Bachelor of Science - Psychology

University of Tennessee
Knoxville, TN
05-2026

Skills

  • Positive and professional
  • Exceptional customer service
  • Server training
  • Hospitality service expertise
  • Quality control
  • Food safety practices
  • Upselling techniques
  • Menu presentation
  • Suggestive selling
  • Relationship management
  • Memory retention
  • Menu memorization
  • Multitasking and organization

Languages

Italian
Professional

Accomplishments

  • Dedication to the Italian Club Award
  • Leadership award
  • Leading a volunteer group in South Africa and Egypt on mission trips

Italian Club Podcast

  • https://drive.google.com/drive/folders/1IynxDFHC7tz-KKc7DfiH8EB2Wt9-jhBu?usp=drive_link

Affiliations

  • I participate in the Italian Club, I have an Italian Club Podcast, I volunteer and pick up trash every month, while also balancing school and work

References

References available upon request.

Timeline

Server

P.F. Chang's Bistro
02.2024 - Current

Server

Chivo Taqueria
03.2023 - 02.2024

Bachelor of Science - Psychology

University of Tennessee

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Taylor Bennett