Overview
Work History
Education
Skills
Timeline
Generic

Taylor Bernard

Overview

8
8
years of professional experience

Work History

CLINIC MANAGER

Skin Laundry
03.2023 - Current
  • Working directly with my team to coach, mentor and ensure successful sales and client retention strategies, customer service-related initiatives and clinic operations.
  • Ensuring that the clinic team is motivated to create a passionate experience for clients, deliver excellent customer experience and meet service and retail sales targets.
  • Leading the execution of the brand's business strategies to drive store KPI results to maximize performance.
  • Developing relationships with partners and clients to build brand awareness with a strong focus of educating clients on skincare and laser treatments.
  • Managing ongoing day to day clinic operations, team schedules and client needs to achieve financial targets.
  • Continually taking part in educational opportunities so that I can better have an understanding of how to address certain skin concerns.

MARKETING MANAGER/OFFICE ASSISTANT

Enhance Plastic Surgery Center
09.2021 - 10.2022
  • Assisted with patient intake information, scheduling appointments, calendaring and patient payments.
  • Strong knowledge of both surgical and non-surgical aesthetic procedures.
  • Created quality original content, such as videos, promotional flyers and photos for social media platforms (Tik Tok, Instagram, Facebook).
  • Promoted business through advertising campaigns (i.e Instagram, Real Self, Facebook) to reach target audiences. Established relationships with customers and managed patient inquiries through various platforms.
  • Generated new business with influencers and tracked social media trends, adapting to new algorithms.

SALES ASSISTANT

House of Bijan
12.2018 - 11.2020
  • Ensured high levels of customer service in a luxury environment through excellent sales service. Drove sales goals to meet company standard by networking and introducing new clients to the brand. Created relationships and styled clients, maintained store condition and visual merchandising standards, assisted with inventory, handled business phone calls, prepared sales invoices and trained new employees.
  • Provided support to the brand manager while ensuring content deliverables are complete and ready for seasonal collection launch.

REAL ESTATE ASSISTANT

Katten Muchin Rosenman LLP
04.2016 - 12.2018
  • Handled clients' needs and requests from origination to post-closing. Managed calendar and scheduled appointments for multiple attorneys. Assisted attorneys in document drafting, preparation and distribution of closing loan files. Performed UCC and related searches, populated clients' sharefile website with final loan documents. Prepared final closing documents and closing binders.
  • During my time at Katten, I was loaned as an employee to AIG, one of the firm's top clients. I took on the role as a loan closer where my function was to facilitate all aspects of the loan closing with attorneys and clients. I managed weekly conference calls and subsequently maintained a checklist of deadlines and necessary documents and procedures to facilitate loan closings.

EXECUTIVE ADMINISTRATIVE ASSISTANT

Griffin Holdings, LLC
07.2015 - 04.2016
  • Assisted company executives in managing their calendars. Arranged travel, prepared itineraries, handled miscellaneous projects and organized marketing events.
  • Handled customer service operations for consumer products. Responsible for communications with distributors and vendors. Prepared purchase orders, processed accounts payable and accounts receivable. Assisted with bookkeeping/accounting functions. Handled account reconciliations and deposits and established standard operating procedures.

Education

Bachelor of Arts in International Relations -

University of San Diego
San Diego, CA
05.2015

Skills

  • Well-versed in MS Office Suite, Dropbox, Google, LinkedIn, Instagram, YouTube, Tik Tok, Facebook
  • Experience with professional camera and photo/video editing apps
  • Moderate proficiency with Adobe Photoshop
  • Proficient in inventory management and processing purchase orders
  • Experience with Wix, EDI, Salesforce, Zenoti and AestheticsPro
  • Product merchandising and distribution
  • Partnership and Social Media Marketing
  • Inventory Management

Timeline

CLINIC MANAGER

Skin Laundry
03.2023 - Current

MARKETING MANAGER/OFFICE ASSISTANT

Enhance Plastic Surgery Center
09.2021 - 10.2022

SALES ASSISTANT

House of Bijan
12.2018 - 11.2020

REAL ESTATE ASSISTANT

Katten Muchin Rosenman LLP
04.2016 - 12.2018

EXECUTIVE ADMINISTRATIVE ASSISTANT

Griffin Holdings, LLC
07.2015 - 04.2016

Bachelor of Arts in International Relations -

University of San Diego

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Taylor Bernard