Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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TAYLOR BERNARD

TAYLOR BERNARD

Summary

Motivated, people-driven sales professional with a proven ability to meet and exceed sales goals, drive client retention and deliver high-touch customer experiences. Experienced in marketing strategy, content execution, and performance-driven promotion.

Overview

10
10
years of professional experience

Work History

CLINIC SALES MANAGER

Skin Laundry
Lynnfield, MA
03.2022 - Current
  • Led clinic sales performance, surpassing monthly KPI targets through expert skincare consultations and product education.
  • Working directly with my team to ensure successful sales and client retention strategies, customer service-related initiatives and clinic operations.
  • Developing relationships with partners and clients to build brand awareness, drive repeat visits and membership conversions.
  • Managing ongoing day to day clinic operations, team schedules and client needs to achieve financial targets.
  • Collaborated with marketing team to create promotional materials for target customers.

MARKETING MANAGER

Enhance Plastic Surgery Center
Beverly Hills, CA
09.2021 - 10.2022
  • Managed instagram account for @Drlee90210. Created quality original content, such as videos, promotional flyers and photos for social media platforms (Tik Tok, Instagram, Facebook).
  • Promoted business through advertising campaigns (i.e Instagram, Real Self, Facebook, Google ads) to reach target audiences.
  • Increased new client consultations through strategic influencer outreach.
  • Supported front office sales efforts, including upselling treatments, collecting payments, and providing client education on both surgical and non-surgical aesthetic procedures.

SALES ASSISTANT

House of Bijan
Beverly Hills, CA
12.2018 - 11.2020
  • Ensured high levels of customer service in one of the world's most exclusive menswear brands.
  • Drove client engagement and brand loyalty through personalized styling and follow-ups.
  • Contributed to sales goals by onboarding high-net-worth clientele and maximizing individual purchases.
  • Provided support to the brand manager for seasonal collection launch and assisted with visual merchandising.

REAL ESTATE ASSISTANT

Katten Muchin Rosenman LLP
Los Angeles, CA
05.2016 - 12.2018
  • Acted as a liaison between attorneys and clients during commercial real estate transactions.
  • Led document coordination and closing activities, ensuring accurate and timely processing.
  • Managed calendar and scheduled appointments for multiple attorneys.
  • Led document drafting, preparation and distribution of closing loan files. Performed UCC and related searches, populated clients' sharefile website with final loan documents.
  • During my time at Katten, I was loaned to AIG, one of the firm's top clients as a loan closer. I managed weekly conference calls and subsequently maintained a checklist of deadlines and necessary documents to facilitate loan closings.

EXECUTIVE ADMINISTRATIVE ASSISTANT

Griffin Holdings, LLC
Los Angeles, CA
08.2015 - 05.2016
  • Managed executive calendars and logistics for high-stakes meetings and investor relations.
  • Arranged travel, itineraries and miscellaneous projects such as marketing events.
  • Supported consumer product sales and marketing through vendor coordination, customer follow-ups and purchase orders.
  • Reviewed expense reports and invoices for accuracy and completeness.

Education

Bachelor of Arts - International Relations

University of San Diego
San Diego, CA
2015

Skills

  • Well-versed in MS Office Suite, Wix, Dropbox, Google
  • Sales Strategy & Execution
  • Client Acquisition & Retention
  • Content creation (Instagram, TikTok, Facebook)
  • CRM: Salesforce, Zenoti, AestheticsPro
  • Moderate proficiency with Adobe Photoshop
  • Inventory & Purchase Order Management
  • Product merchandising
  • Social Media & Influencer Marketing

Affiliations

  • Taylor'd Luxe - I recently developed a luxury travel concierge and created/designed my own website, taylordluxe.com. I have handled all aspects of content creation and marketing through Google, Facebook and Instagram ads.
  • LA EDGE - During my time in Los Angeles I managed a blog called LA EDGE. I wrote about LA culture, events and activities. I consistently produced creative content. Developed merchandise and marketed products collaborating with influencers.

Timeline

CLINIC SALES MANAGER

Skin Laundry
03.2022 - Current

MARKETING MANAGER

Enhance Plastic Surgery Center
09.2021 - 10.2022

SALES ASSISTANT

House of Bijan
12.2018 - 11.2020

REAL ESTATE ASSISTANT

Katten Muchin Rosenman LLP
05.2016 - 12.2018

EXECUTIVE ADMINISTRATIVE ASSISTANT

Griffin Holdings, LLC
08.2015 - 05.2016

Bachelor of Arts - International Relations

University of San Diego

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