Taylor Billinger
Papillion,NE
Summary
Dependable and organized Service Coordinator with 7 years of experience supporting clients of CFS, IDD, and TANF recipients. Strong history of managing a high-volume workload while meeting hard deadlines in a fast-paced environment. Experienced in working with diverse and vulnerable populations while showcasing respect and openness. Dependable, hard-working, and level-headed in addressing crises.
Overview
6
6
years of professional experience
Work History
Service Coordinator
Equus Workforce Solutions
Omaha, NE
08.2019 - Current
- Develops and implements individualized service plans for recipients of TANF funds to promote self-sufficiency and long-term success of familial unit.
- Provides individualized support to clients to increase engagement and participation in programming.
- Supports clients by evaluating performance and assisting in barrier mitigation.
- Maintains open communication with clients and staff by meeting detailed timelines and accurate records in compliance with government regulations and agency guidelines.
- Increased monetary contributions to clients and recognized as highest deliverable producer of Supportive Services in 2021.
Service Coordinator
CENTRAL COUNTIES SERVICES
Belton, TX
08.2017 - 07.2019
- Provided case management services for consumers up to 5o individuals in the Home and Community-Based Services Program for Intellectual and Developmental Disabilities.
- Maintained regular contact with consumers, families, and service providers to assess ongoing needs and problem-solved to address continued gaps in services.
- Formulated person-centered case plans and annual assessments to ensure delivery of consumer services.
- Monitored service delivery consistently and completed required documentation set forth in accordance with unit policy and Texas State Department of Health and Human Services.
Family Permanency Specialist
NEBRASKA FAMILIES COLLABORATIVE
Omaha, NE
04.2016 - 12.2016
- Assessed safety and risk for caseloads involving abuse and neglect to assess progress towards safety, permanency, and well-being for families involved in the State of Nebraska juvenile justice system.
- Utilized motivational interviewing and trauma-informed care to create case plans distinguishing clients' strengths and needs during home visits.
- Identified community resources to support clients and coordinated with service providers to ensure all services are being provided in compliance with case plan goals.
- Provided crisis intervention and supportive encouragement to clients to encourage success.
Family Permanency Specialist Intern
NEBRASKA FAMILIES COLLABORATIVE
Omaha, NE
01.2015 - 05.2015
- Interviewed clients and family members to obtain key information for case planning and management.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
Education
Bachelor of Science - Social Work
University of Nebraska At Omaha
Omaha, NE05.2015
Skills
- Skilled community-based case manager
- Multidisciplinary team collaboration
- Person-centered programming
- Program Monitoring and Tracking
- Analytical and Critical Thinking
- Adherence to contractual obligations
- Eligibility determination and ongoing assessment
Timeline
Service Coordinator
Equus Workforce Solutions
08.2019 - Current
Service Coordinator
CENTRAL COUNTIES SERVICES
08.2017 - 07.2019
Family Permanency Specialist
NEBRASKA FAMILIES COLLABORATIVE
04.2016 - 12.2016
Family Permanency Specialist Intern
NEBRASKA FAMILIES COLLABORATIVE
01.2015 - 05.2015
Bachelor of Science - Social Work
University of Nebraska At Omaha
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