Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Billings

Jonesville,North Carolina

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. High-energy waitress and hostess skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

2
2
years of professional experience

Work History

Head Hostess

Cracker Barrel
Jonesville, North Carolina
10.2023 - Current
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Assisted staff by serving food and beverages or bussing tables.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Maintained accurate records of reservations and wait times.

Waitress

Crave Sparta
Sparta, NC
06.2022 - 07.2023
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Filled condiments and napkin containers during slack periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Informed customers about specials, upselling additional food and drink items.
  • Communicated daily specials to customers.

Education

Cosmetology Diploma - Cosmetology

Surry Community College
Dobson, NC
07-2025

High School Diploma -

Alleghany High School
Sparta, NC
05-2024

Basic Construction Certificate - Construction Management

Wilkes Community College
Wilkesboro, NC
05-2023

Skills

  • Menu Presentation
  • Greeting and Seating
  • Reservation Setting
  • Table Bussing
  • Safe Food Handling
  • Order Accuracy
  • Customer Service
  • Complex Problem-Solving
  • Tableside Service
  • Item Promotion
  • Beverage Preparation
  • Service Prioritization
  • Point of Sale Systems

Timeline

Head Hostess

Cracker Barrel
10.2023 - Current

Waitress

Crave Sparta
06.2022 - 07.2023

Cosmetology Diploma - Cosmetology

Surry Community College

High School Diploma -

Alleghany High School

Basic Construction Certificate - Construction Management

Wilkes Community College

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Taylor Billings