Dynamic Accounts Payable Specialist with proven expertise at ByHeart - BlendHouse Allerton in invoice processing and financial reporting. Adept at enhancing vendor management and implementing software solutions, I excel in effective communication and consistently deliver accurate, timely results, ensuring seamless operations and proactive problem resolution.
Overview
18
18
years of professional experience
Work History
Accounts Payable Specialist
ByHeart - BlendHouse Allerton
Allerton, IA
12.2024 - Current
Verified accuracy of physical and digital files using advanced mathematical skills.
Investigated discrepancies in purchase orders, receiving documents, and vendor invoices.
Managed multiple projects simultaneously, consistently meeting all deadlines.
Collaborated with departments to resolve billing disputes and enhance communication.
Coded invoices to ensure organized records and data accuracy.
Reconciled vendor statements monthly, proactively addressing any discrepancies.
Generated weekly aging reports for management review and informed decision-making.
Monitored loans and accounts payable to ensure timely payments.
Assisted with the implementation of a new accounting system.
UAT testing and AI training.
Payroll/Accounts Receivable & Payable
Bar Diamond Transport
Blair, NE
03.2018 - Current
Analyzed financial data and generated management reports for strategic reviews.
Conducted software and systems testing to ensure quality and reliability.
Identified overdue accounts and negotiated payment arrangements with account holders.
Tracked incoming payments through check, ACH, wire transfer, and other methods.
Monitored online banking systems for customer electronic payments.
Reviewed employee attendance and productivity reports to evaluate performance.
Participated in implementation of new ERP system for Accounts Receivable department.
Contributed innovative ideas to enhance team performance and solutions.
Customer Service Representative
South Central Iowa Medical Clinic
Corydon, IA
10.2015 - 12.2018
Ensured compliance with company policies and procedures as well as applicable regulations
Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes
Maintained effective relationships with customers by providing prompt response to inquiries and resolving any issues that may arise
Trained employees on organizations' timekeeping systems
Payed related to previous errors and retroactive increases
Managed employee records in a timely manner, including new hires, terminations, salary changes
Performed audits on payroll data to ensure compliance with applicable laws and regulations
Kept informed about changes in tax and deduction laws that applied to payroll process
Compiled statistical reports, statements and summaries related to pay and benefits accounts and submitted to appropriate departments
Prepared and balanced period-end reports and reconciled issued payrolls to bank statements
Reported employee garnishments to deduct correct amounts
Assisted with the preparation of year-end W2s and 1099s
Kept track of leave time, such as vacation, personal, and sick leave, for employees
CNA
Honor Health-Trauma Center
Scottsdale, AZ
01.2014 - 10.2015
Provided account information to customers and explained bill service policies and customer rights
Processed customer adjustments to maintain financial accounts
Displayed strong organizational skills while managing multiple projects simultaneously
Complied with corporate and regulatory policies regarding information confidentiality and privacy
Built sustainable relationships and trust with customer accounts using open and interactive communication
Maintained a high level of professionalism when dealing with difficult customers
Remained open to feedback from supervisor and peers to build and improve skills set
Navigated multiple computer systems and applications and utilized search tools to find information
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions
Resolved customer complaints promptly and efficiently
Assisted with training and mentoring new team members
Store Manager
Naartjie
Anthem, AZ
03.2013 - 10.2015
Provided efficient and courteous service to customers at all times
Worked with coworkers to complete tasks
Identified ways to improve efficiency in operations and implemented process changes
Developed departmental objectives, budgets, policies, procedures and strategies
Responded quickly to meet customer needs and resolve problems
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
Committed to delivering excellent customer service while working in a fast-paced environment
Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
Managed and coordinated multiple projects while ensuring timely completion
Focused on learning new skills and staying updated with industry changes
CNA
Winterset Nursing Home
Winterset, IA
11.2011 - 09.2012
Expertise in providing emotional support to patients and their families by listening to their concerns
Competent at safely transferring patients from beds into wheelchairs or other equipment using proper body mechanics techniques
Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
Exercised comatose, paralyzed, and immobile patients
Kept patient information confidential to protect organization's value
Cleaned and sanitized medical equipment and rooms
Utilized restorative care techniques to promote patient independence
Accomplished in assisting nurses with treatments, examinations and procedures under direct supervision of a registered nurse or physician
Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
Highly skilled in performing housekeeping duties such as changing bed linens, cleaning rooms and stocking supplies
Collected blood samples and body fluids to prepare for diagnostic testing
Proficient at providing assistance with personal hygiene needs such as brushing teeth, shaving and administering enemas when necessary
Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
Prepared residents for meals and assisted with feeding
CNA
Lucas County Health Center
Chariton, IA
08.2007 - 11.2011
Maintained awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options
Provided support and mentoring to newly hired CNAs during their onboarding process
Maintained communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning
Created an environment that promoted quality of care by establishing standards of practice and providing feedback to staff members
Specialty Care Receptionist
Lucas County Health Center
Chariton, IA
08.2007 - 11.2011
Performed basic laboratory tests like urinalysis or blood glucose levels when necessary
Worked with coworkers to complete tasks
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Stocked patient rooms and supply areas to meet patient care needs
Cleaned and sanitized patient rooms and examination rooms
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
Checked vital signs and recorded intake information to monitor patient stability
Observed infection control procedures and guidelines to safeguard patients and teams
Assisted nurses and physicians in operation of medical equipment and provision of patient care
Education
High School Diploma -
Wayne Community Schools
Corydon, IA
05.2009
CNA Certification -
South West Community College
Creston, IA
08.2007
Skills
Invoice processing
Financial reporting
Purchase order verification
Vendor management
Microsoft Excel
Effective communication
Accounts payable and receivable
Credit reconciliation
Proficient in SAP and Fiori
Document auditing
Foreign currency transactions
Credit card reconciliation
Transaction verification
Software implementation
Budget management
Volunteer Experience
Youth Leader Volunteer, C.L.I.C.K., Corydon, IA, 08/01/20, Present, Monitor students' progress, and provide students and teachers with assistance in resolving any problems., Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
Concession Stand Volunteer, Movie Theater, Corydon, IA, 06/01/16, Present, Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary., Replenish foods at serving stations.