Dedicated 911 Dispatcher with Mercer County Central Communications, familiar with managing emotions and staying clear-headed under pressure. Extensive training in fire and emergency medical calls and county protocols. Im also a very active volunteer firefighter with Princeton Junction Fire Department for around 4 years. Have earned substantial training and knowledge over the years.
Overview
4
4
years of professional experience
Work History
Telecommunicator
Mercer County Central Communtications
10.2022 - Current
Fielded stressful calls while entering information into computer aided dispatch system for fire and emergency medical services personnel dispatch.
Assessed emergency requests and made quick judgment calls to determine appropriate action.
Followed established protocols for professional handling of emergency situations.
Dispatched and coordinated emergency services teams according to high-priority calls.
Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
Routed calls to fire and ambulance service to meet individual call needs.
Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
Firefighter
Princeton Junction Volunteer Fire Department
01.2019 - Current
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Collaborated with other emergency responders on scene to establish adequate fire suppression.
Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Trained new firefighters to comply with safety protocols and equipment usage.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
Inspected apparatus, equipment, grounds, and stations for proper order and condition.
Completed training to stay in peak physical fitness and handle challenging tasks.
Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.