Taylor Bonyadi
Bullhead City,AZ
Summary
Detail-oriented IT Quality Assurance Analyst looking to leverage strong analytical and feature examination abilities. Strong ability to work cross-functionally in the development and testing lifecycle of feature implementation. Experience in system deployments, system integration test, unit application testing, and SDLC and STLC practices. Seeking opportunities to streamline testing practices and deliver optimal results beyond company expectations.
Overview
9
9
years of professional experience
Work History
Quality Assurance Analyst
Digital and Omni-Channel | Infinite Computer Solutions, Molina Healthcare Inc
11.2019 - Current
- Manage and perform QA between three and eight projects per quarter, generally running consecutively
- Facilitate the best testing practices with on-site and offshore teams to ensure projects are completed in a timely manner
- Enhance software quality by conducting thorough testing and identifying areas for improvement
- Utilize core applications like QNXT, CCA, and PEGA during cross-platform testing
- Manage all QA aspects from project creation until production deployment using standard SDLC practices
- Employ use of virtual environments including Azure AVD and Citrix VDI
- Act as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle
- Communicate directly with Business Analysts, Program Managers, and Architects to create test plans based on company BRDs
- Test consumer and employee facing applications for desktop and mobile in designated sandboxes, and assist with any UAT
- Test End-To-End processes using backend applications, including SQL, SOAP API, and Workbench
- Utilize standard QA practices to dissect and test feature implementations, including End-to-End and Regression testing
- Write and execute test cases based on business requirements in a timely, organized fashion
- Upload and track test data in SharePoint, JIRA, HP ALM, and other documentation locations designated by business teams
- Find, document, and track all bugs/defects found, and ensure issues are fixed in a timely manner
- Determine root cause analysis and work with corresponding teams to resolve issues found
- Assess which features are necessary for automation, and provide demos to the automation team, as well as lead demos for business teams and program managers
- Attend daily SCRUM calls and update project teams and POs on current and upcoming QA standing
- Prepare and send QA sign-off documents to all team members and project owners
Administrative Assistant
City of Hope
02.2019 - 11.2019
- Provided hands-on support to the infrastructure department
- Assisted in all admin responsibilities, including working directly for VP whenever the Sr. Admin was unavailable, including during the replacement of the role
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized and operated multiple on-site technology implementation fairs, including charitable events
- Maintained a healthy, organized, and fun workspace for the IT department
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Assistant Manager
Spencer's Gifts
01.2015 - 02.2019
- Maintained payroll, inventory, and employee schedules
- Streamlined store operations for increased efficiency, implementing new processes and procedures
- Onboarded and trained new employees
- Developed strong working relationships with staff, fostering a positive work environment
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
Education
B.S - Information Technology
University of Phoenix
Phoenix, AZ04.2025
Skills
- QA Analysis
- Technical Troubleshooting
- SDLC / STLC
- Salesforcecom
- Business Requirement Document (BRD)
- Jira
- Agile
- HP ALM
- SQL
- Marketing Cloud
- Test Plans/ Use Cases
- Defect Finding/ Root Cause Analysis
- Python
- Workbench
Timeline
Quality Assurance Analyst
Digital and Omni-Channel | Infinite Computer Solutions, Molina Healthcare Inc
11.2019 - Current
Administrative Assistant
City of Hope
02.2019 - 11.2019
Assistant Manager
Spencer's Gifts
01.2015 - 02.2019
B.S - Information Technology
University of Phoenix
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