Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
Work History
Team Member
Target
02.2022 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Trained new team members by relaying information on company procedures and safety requirements.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Helped meet changing demands by recommending improvements to business systems or procedures.
Been named the lead closer for the children's department.
Received the distinction of "Team Member of the Week" by contributing to the success of all departments.
Awarded a bonus for exceptional productivity.
Recognized numerous times in the form of guest compliments.
Front Desk Receptionist
Comfort Inn & Suites
06.2021 - 02.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Collected room deposits, fees, and payments.
Maintained confidentiality of sensitive data to protect customer and business information.
Entered and updated sensitive customer information during check-ins and room changes.
Trained new team members on company procedures, customer service and issue resolution.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Team Member
Target
03.2019 - 05.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.