Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Boynton

Huntsville,AL

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Cookout
05.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.

Bar Manager

Stone Age Korean BBQ
08.2020 - 01.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Audiology Technician

VA
07.2016 - 07.2017
  • Promoted a safe working environment by following established infection control protocols during testing procedures.
  • Counseled and instructed clients in techniques to improve hearing or speech impairment such as sign language or lip-reading.
  • Continually expanded knowledge within the field through participation in professional development courses or workshops related to audiology.
  • Enhanced patient satisfaction by providing clear explanations of test procedures and addressing any concerns or questions.
  • Administered audiometric and speech and language tests to evaluate extent of impairment in patients.
  • Supported office efficiency by scheduling appointments, managing phone lines, and updating patient information in electronic health records systems.
  • Conducted auditory evaluations by measuring noise levels to determine hearing suitability.
  • Used curettes and irrigators to clean patients' auditory canal to properly fit and tune cochlear plants.
  • Worked closely with other healthcare professionals, such as speech-language pathologists and ENT specialists to provide comprehensive care for patients.
  • Boosted patient retention rates by providing ongoing support, troubleshooting device issues, and making necessary adjustments to improve comfort or effectiveness.

Education

Pharm.D - Pharmacy

Texas A&M Health Science Center
College Station, TX

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Customer Relations
  • Customer Relationship Management
  • Client Relations
  • Deadline-oriented
  • Customer Retention

Certification

NAPSR member and CNPR Certification

Timeline

General Manager

Cookout
05.2023 - Current

Bar Manager

Stone Age Korean BBQ
08.2020 - 01.2023

Audiology Technician

VA
07.2016 - 07.2017

Pharm.D - Pharmacy

Texas A&M Health Science Center

Similar Profiles

CREATE PROFILE
Taylor Boynton