Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taylor Braselton

Riverview

Summary

Dynamic professional with extensive experience in cash management and team leadership at Starbucks and Tim Hortons. Proven track record in enhancing operational efficiency and customer satisfaction through effective communication and analytical problem-solving. Skilled in workforce development and maintaining high standards of service, ensuring compliance with health codes and financial accuracy.

Experienced with district sales leadership, driving territory growth and team performance. Utilizes strategic planning and key account management to optimize sales results. Track record of fostering team collaboration and achieving sales targets.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
02.2024 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.

Assistant Store Manager

Tim Hortons
02.2022 - 02.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

401K Specialist

Paychex Inc
10.2021 - 01.2022
  • Maintained sensitive information with strict confidentiality and modeled ethics, professionalism and service orientation in employee interactions.
  • Responded to 403b inquiries from employees relating to enrollments, plan changes and contribution amounts.
  • Contributed to the development of new business by participating in networking events and delivering informative presentations on 401K planning topics.
  • Cultivated lasting professional relationships with both individual investors and employer-sponsored plans through consistent high-quality service delivery.
  • Tracked 401K eligibility and managed enrollment and administration of company retirement and financial benefits plans.
  • Ensured timely and accurate processing of contribution changes, loan requests, and distribution transactions for clients'' accounts.
  • Streamlined account management processes for improved efficiency and accuracy in tracking client investments.
  • Help create and optimize salary structures and bonus programs.

Education

No Degree - Business Management

Monroe Community College
Rochester, NY
06-2023

Skills

  • Cash management
  • Workforce development
  • Occupational safety
  • Team leadership
  • Sales proficiency
  • Analytical problem-solving
  • Point of sale management
  • Inventory management
  • Effective communication

Languages

English
Full Professional

Timeline

Shift Supervisor

Starbucks
02.2024 - 05.2025

Assistant Store Manager

Tim Hortons
02.2022 - 02.2024

401K Specialist

Paychex Inc
10.2021 - 01.2022

No Degree - Business Management

Monroe Community College

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Taylor Braselton