Taylor Bremner
Orlando,FL
Summary
Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Financial Analyst
Hilton Hotels Worldwide
11.2019 - Current
- Handled payments and disbursements for customers.
- Recorded, interpreted and communicated financial data and plans using Excel.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Called customers by telephone to collect past due invoices, verify accuracy of charges or to correct account errors.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated to collect balance in full.
- Processed payments and applied to customer balances.
- Counseled debtors on payment options and arranged installment agreements.
- Trained new team members on company services, and collection strategies.
- Quantified debtor balances to avoid late payments and bad credit.
Security Officer
Hilton Hotels Worldwide
11.2019 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Admissions Clerk
Crayola Experience
06.2018 - 11.2019
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Sold tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
- Processed cash and credit card transactions securely and promptly for customer payments.
- Supported customers with wheelchair access and special seating requirements to support continuous accessibility.
- Gathered supporting documents to complete end-of-shift reporting and explain discrepancies.
Education
No Degree - Business Administration
Valencia College
Orlando, FL05.2025
Skills
- Microsoft Excel
- Data Collection
- Customer Relations Expertise
- Account Reconciliation
- Expense and Revenue Analysis
- Microsoft Office
- Google Docs
Certification
- Certified Microsoft Office Software
Timeline
Financial Analyst
Hilton Hotels Worldwide
11.2019 - Current
Security Officer
Hilton Hotels Worldwide
11.2019 - 06.2022
Admissions Clerk
Crayola Experience
06.2018 - 11.2019
No Degree - Business Administration
Valencia College
- Certified Microsoft Office Software
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