Taylor Brookes
Rogersville,TN
Summary
I strive to be a multi-talented Operations Manager proficient in leading a team, developing training and maximizing our quality assurance, working with current operational procedures keeping improvement as a goal, determining problems, and creating plans. Offering many years of progressive experience.
Overview
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Zipline Guide
Anakeesta
Gatlinburg, Tennessee
06.2024 - 09.2025
- Led guests safely through mountain zipline courses at Anakeesta, ensuring an enjoyable experience.
- Secured harnesses, helmets, and lanyards for safe departures, prioritizing guest safety.
- Monitored safety checks throughout zipline platforms and all relevant gear.
- Trained new employees in proper safety procedures
Owner, Head Trainer and Behavior Specialist
Mountain Dreams Dog Training
Rogersville, Tennessee
01.2022 - 04.2025
- Develop different classes and programs in a variety of aspects from the dog training world
- Plan several competitions, seminars and learning workshops throughout each year
- Judge all Obedience and/or Rally Obedience competitions
- Worked closely with local Humane Society to provide free training and Behavior Consultations
- Hosted adoption events at my training facility for both our Humane Society and local Rescue Organizations
- Create lesson plans for individual classes
- Train all new employees
- Design and order custom ribbons, rosettes and awards
- Book keeping and finances for the business
Education
Certifications - Vetrinary Assistant
Penn Foster College
Scottsdale, AZ 02.2013 - 02.2016
Certifications - Canine Training And Behavior Specialist
Animal Behavior Institute
Raleigh, NC 04.2011 - 04.2015
Skills
- Employee training
- Attention to detail
- Performance monitoring
- Quality assurance
- Maintaining compliance
- Project management
- Project planning
- Inventory control
- Problem solving
- Performance management
- Goal attainment
- Conflict resolution
- Employee motivation
- Product introduction
Affiliations
- I have been participating and dog sports since 1999
- I enjoy a variety of sports - Gymnastics throughout college, golf, tennis, volleyball
- I love being outdoors and can be found fishing, mountain biking, hiking,or relaxing in the pool
Timeline
Zipline Guide
Anakeesta
06.2024 - 09.2025
Owner, Head Trainer and Behavior Specialist
Mountain Dreams Dog Training
01.2022 - 04.2025
Certifications - Vetrinary Assistant
Penn Foster College
02.2013 - 02.2016
Certifications - Canine Training And Behavior Specialist
Animal Behavior Institute
04.2011 - 04.2015