Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Taylor Brooks

Atlanta,GA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Cami Cakes
06.2021 - 12.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Packaged and delivered orders to customers inside and outside of store

Hospitality Agent

Chick-fil-A
06.2020 - 08.2020
  • Packaged and delivered orders to customers inside and outside of thestore
  • Communicated with customers about order specifications and complaints
  • Restocked and cleaned areas inside and outside of store that were lacking
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

Bachelor of Science - Psychology

UNIVERSITY OF GEORGIA
Athens, GA
05.2026

High School Diploma -

WESTLAKE HIGH SCHOOL
Atlanta, GA
05.2022

Skills

  • Microsoft Applications
  • Google Applications
  • Customer Relations
  • Sales Expertise
  • Managing Multiple Tasks
  • Computer Proficiency
  • Credit Card Payment Processing
  • Order Fulfillment

Timeline

Customer Service Representative

Cami Cakes
06.2021 - 12.2021

Hospitality Agent

Chick-fil-A
06.2020 - 08.2020

Bachelor of Science - Psychology

UNIVERSITY OF GEORGIA

High School Diploma -

WESTLAKE HIGH SCHOOL

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Taylor Brooks