Taylor Broussard
ELCAJON,CA
Summary
Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Order Management Specialist
Impact Components/Wycom Corp
San Diego, California
10.2025 - Current
- Managed inventory levels to ensure product availability for timely shipments.
- Trained new staff on order processing procedures and systems effectively.
- Collaborated with logistics partners to optimize shipping schedules and routes.
- Reviewed customer orders for accuracy and completeness prior to processing.
- Generated reports on order status, inventory levels, delivery times, and other metrics related to order management.
- Created training materials for new employees in order to promote a better understanding of special services operations.
- Coordinated production schedules to optimize workflow and resource allocation.
- Collaborated with cross-functional teams to resolve scheduling conflicts and issues.
- Communicated effectively with management regarding production timelines and needs.
- Evaluated existing procedures and recommended improvements as necessary.
- Managed subcontractor relationships to ensure project alignment and compliance.
- Generated bill of materials from parts lists provided by engineers.
- Implemented process improvements to enhance production capabilities.
- Led team meetings to discuss goals and address challenges.
- Coordinated with cross-functional teams to align production schedules with demand.
- Handled issues that occurred during production phases, quickly remedying equipment malfunctions and staff problems.
Order Management Administrator
Impact Components/Wycom Corp
San Diego, California
07.2023 - 10.2025
- Processed customer orders accurately and efficiently using order management software.
- Maintained organized records of orders and customer information in databases.
- Coordinated shipping schedules with logistics to ensure timely delivery of orders.
- Processed returns and exchanges promptly and efficiently.
- Performed data entry tasks related to product shipments and tracking numbers.
- Coordinated with warehouse staff to ensure timely delivery of products.
- Oversaw documentation processes for customs clearance and compliance requirements.
- Collaborated with team members to resolve transportation issues and delays effectively.
- Developed shipping plans based on client needs and product specifications.
- Collaborated with other departments such as accounting, shipping, receiving, and customer service to coordinate efficient processing of returns.
Production Clerk/Document Controller
Sidus Solutions
San Diego, CA
01.2022 - 02.2023
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Directed clients and guests to correct departments, rooms and staff members.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Inventory Control Specialist - tracked the ins and outs of product and piece parts, create and issue purchase orders for parts
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Communicated with customers and employees to answer questions or explain information.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Coordinated company records and resources to assist team members with special projects.
- Supported office clerical functions using word processing and other software, email and office machines.
- Managed movement of materials and product through production.
- Distributed work orders to departments.
- Contacted suppliers to verify shipment details.
- Assisted fellow planning staff members with tasks to maintain proper workflows.
- Traced missing material and shipments through vendor and customer communications.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Processed sales transactions to prevent long customer wait times.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
Administrative Assistant
Sidus Solutions
San Diego, CA
05.2020 - 01.2022
- Provided secretarial and office management support while building cooperative working relationships.
- Directed customer communication to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Tracked and submitted employee timesheets to calculate job costs
- Organized both physical and digital files and updated reports to coordinate project materials.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
Associate of Arts - Social And Behavioral Sciences
Grossmont College
El Cajon, CA06.2020
High School Diploma -
Ramona High School
Ramona, CA06.2017
Skills
- Reliable & Trustworthy
- Good Work Ethic
- Friendly, Positive Attitude
- Conflict Resolution
- Relationship Building
- Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) Adobe, Quickbooks, and Cetec ERP
- 10 Keypad Entry
- Critical Thinking
- Schedule and Calendar Management
- Spreadsheet Development
- Customer Satisfaction
- Customer Service
- Supervision & Leadership
- Flexible Schedule
- Effective time management
Timeline
Order Management Specialist
Impact Components/Wycom Corp
10.2025 - Current
Order Management Administrator
Impact Components/Wycom Corp
07.2023 - 10.2025
Production Clerk/Document Controller
Sidus Solutions
01.2022 - 02.2023
Administrative Assistant
Sidus Solutions
05.2020 - 01.2022
High School Diploma -
Ramona High School
Associate of Arts - Social And Behavioral Sciences
Grossmont College