Summary
Overview
Work History
Education
Skills
Timeline

Taylor Brown

Fargo,ND

Summary

With a proven track record at Acme Equipment, I excel in operations management and team leadership, enhancing customer satisfaction and streamlining supply chain operations. My strategic planning and problem-solving skills have significantly increased business opportunities, demonstrating a commitment to excellence and a knack for fostering strong client and vendor relationships.

Overview

14
14
years of professional experience

Work History

Kubota Operations Manager

Acme Equipment
01.2022 - Current
  • Set policy and procedure to ensure efficient operations in all departments.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Lead Project Manager on multiple projects including bringing on new dealerships and inventory control events.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.

Regional Equipment Manager

Acme Equipment
10.2019 - 01.2022
  • Reduced downtime in operations by performing proactive maintenance on equipment.
  • Maintained clean and organized facilities.
  • Performed equipment maintenance and repairs.
  • Trained team members effectively to maintain consistent productivity.

Equipment Sales Specialist

Acme Equipment
01.2014 - 01.2019
  • Collaborated with sales team to identify potential clients, resulting in a significant increase in new business opportunities.
  • Established long-term relationships with clients by providing exceptional service and support for their equipment needs.
  • Successfully managed a large territory while maintaining strong relationships with an extensive network of existing clients.
  • Conducted regular product demonstrations and trainings for both prospective and existing customers, showcasing the features and benefits of our equipment offerings.

Inside Sales Representative

Acme Tools
01.2013 - 01.2014
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Warehouse Associate

Acme Tools
01.2011 - 01.2013
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

Bachelor of Science - Criminal Justice

Minot State University, Minot, ND
05-2013

Minors in Business Management and Business Administration

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Project management
  • Performance monitoring

Timeline

Kubota Operations Manager - Acme Equipment
01.2022 - Current
Regional Equipment Manager - Acme Equipment
10.2019 - 01.2022
Equipment Sales Specialist - Acme Equipment
01.2014 - 01.2019
Inside Sales Representative - Acme Tools
01.2013 - 01.2014
Warehouse Associate - Acme Tools
01.2011 - 01.2013
Minot State University - Bachelor of Science, Criminal Justice

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Taylor Brown