Taylor Brown

Dynamic customer service professional with a proven track record at McKesson, excelling in problem resolution and active listening. Enhanced customer loyalty through empathetic complaint handling and meticulous documentation. Skilled in Microsoft Excel, I streamline processes to improve efficiency and ensure a seamless experience for clients.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Supervised team of 10 staff members.