Taylor Bryan
Demorest,GA
Summary
Proven leader and skilled mixologist, adept in enhancing customer satisfaction and streamlining operations. Excelled in staff training, reducing operational costs, and boosting loyalty through exceptional service. Expert in POS system operation and fostering team communication, significantly improving efficiency and workplace morale.
Overview
2
2
years of professional experience
Work History
Bartender Shift Manager
Cowboys And Angels
05.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
General Manager/Head Bartender
Nacoochee Village Tavern
08.2023 - 05.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Bartender Shift Manager
Community Brew and Tap
03.2023 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Education
Alcohol Handler Course
ServSafe
OnlineHigh School Diploma -
Decatur High School
Decatur, GA05.2016
Skills
Cleanliness standards
Upselling strategies
POS System Operation
Ordering Supplies
Scheduling Staff
Customer Service
Cash Register Operation
Beverage Preparation
Engaging Personality
New Hire Training
Menu Memorization
Creative Mixology
Liquor, beer, and wine knowledge
Timeline
Bartender Shift Manager
Cowboys And Angels
05.2024 - Current
General Manager/Head Bartender
Nacoochee Village Tavern
08.2023 - 05.2024
Bartender Shift Manager
Community Brew and Tap
03.2023 - 08.2023
Alcohol Handler Course
ServSafe
High School Diploma -
Decatur High School
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