Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Buffington

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Patient Service Representative

UPMC
04.2023 - Current
  • Verified insurance eligibility and coverage for patients.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Took copayments and compiled daily financial records.
  • Balanced deposits and credit card payments each day.

Assistant

Downtime spa and salon
12.2021 - Current
  • Answered incoming calls
  • Cultivated strong relationships with customers by delivering accurate service and product knowledge to drive earnings
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary
  • Checked in customers for appointments and notified stylists of clients' arrival
  • Performed relaxing head and scalp massages for customers

Sales Associate

Top star Exxon
05.2021 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Built and maintained relationships with peers and upper management to drive team success
  • Answered incoming telephone calls to provide store, products and services information
  • Built trusting relationships with customers by making personal connections
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance

Photo Technician/Gift Shop Cashier

Knoebels Amusement Park
06.2019 - 07.2020
  • Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies
  • Kept shelves stocked and well-organized to maximize customer sales
  • Accepted and processed credit and cash payments, making correct change from cash register drawer
  • Counted and balanced cashier drawers

Cashier Specialist

Redner's Warehouse Markets
12.2018 - 06.2019
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals
  • Helped with purchases, locating items and signing up for rewards programs
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction

Education

Cosmetology License - Cosmetology

Empire Beauty School
Pottsville, PA
06.2022

High School Diploma -

Tri-Valley High School
Hegins, PA
06.2021

Skills

  • Cash handling accuracy
  • Inventory control procedures
  • Reliable and punctual
  • Excellent communication skills
  • Sales expertise
  • Stock replenishing
  • Customer service
  • Flexible schedule
  • Money handling
  • Patient check-in

Timeline

Patient Service Representative

UPMC
04.2023 - Current

Assistant

Downtime spa and salon
12.2021 - Current

Sales Associate

Top star Exxon
05.2021 - Current

Photo Technician/Gift Shop Cashier

Knoebels Amusement Park
06.2019 - 07.2020

Cashier Specialist

Redner's Warehouse Markets
12.2018 - 06.2019

High School Diploma -

Tri-Valley High School

Cosmetology License - Cosmetology

Empire Beauty School

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Taylor Buffington