Summary
Overview
Work History
Education
Skills
Timeline
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Taylor  Bunch

Taylor Bunch

5122 Meadowood Ln ,FL

Summary

Driven and customer-focused, I leveraged my problem-solving and retail sales skills at Publix to enhance shopping experiences, resulting in a significant boost in customer loyalty. My proactive approach in team collaboration and customer engagement led to surpassing sales goals, demonstrating my ability to drive results and exceed expectations in a fast-paced retail environment.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Publix
08.2017 - 10.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Continuously sharpened knives and maintained equipment for optimal cutting performance.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
  • Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
  • Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
  • Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
  • Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
  • Reduced waste by accurately portioning meat products according to customer specifications.
  • Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
  • Prepared poultry by cleaning, cutting and discarding inedible parts.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Identified cuts of meat, grading and pricing accordingly.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Adjusted machine settings to accommodate different cuts of meat.

Education

GED -

George Jenkins High School
Lakeland, FL
06.2019

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Customer Engagement
  • Time Management
  • Retail Sales
  • Flexible Schedule
  • Store Opening and Closing
  • Product Knowledge
  • Cash Register Operation
  • Relationship Building
  • Professional Appearance
  • Store maintenance
  • Retail Store Operations
  • Product Recommendations
  • Upselling strategies
  • Product Merchandising
  • Suggestive Selling
  • Point of sale operation
  • Loss Prevention
  • Self-Checkout Assistance
  • Friendly and Helpful
  • Reliable and Responsible
  • Honest and Dependable
  • Attention to Detail
  • Organization
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Goal-Driven
  • Excellent Written and Verbal Communication
  • Team Cooperation
  • Flexible Hours
  • Creative Thinking
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Store Organization
  • Sales floor organization
  • Team Leadership
  • Building Customer Loyalty
  • Ability to Lift 40 pounds
  • Decision-Making
  • Meeting Sales Goals
  • Retail Merchandising
  • Merchandising and Display
  • Sales and Promotions
  • Exceeding Customer Expectations
  • Store Policies and Procedures
  • Team Supervision

Timeline

Retail Sales Associate

Publix
08.2017 - 10.2024

GED -

George Jenkins High School
Taylor Bunch