TAYLOR BURKETT
Nashville,TN
Summary
Reliable business student with hands-on experience resolving customer concerns, balancing policy with service needs, and keeping operations moving smoothly. Known for clear communication, team collaboration, and steady performance under pressure, with Microsoft Excel and decision-making skills that support organized work.
Overview
7
7
years of professional experience
Work History
Dockhand
Point South Marina
2023.04 - 2026.07
- Guided vessels into slips and secured lines at the docks.
- Helped dock customer boats safely and efficiently to support timely arrivals.
- Assisted guests with docking, fueling directions, and safety questions.
- Maintained communication with team members during vessel arrivals and departures.
- Worked with experienced customers to identify specific needs and provide support.
- Resolved conflicts between customer preferences and company policies to improve satisfaction.
Stocker
Cape Tradin' Post
2020.01 - 2022.01
- Managed product availability to support customer satisfaction
- Directed customers, addressing inquiries to enhance their experience
- Received and prepared food orders, ensuring timely service
Education
Bachelor of Science - Media And Entertainment Industries
Belmont University
Nashville, TN2028-05
Skills
- Microsoft Excel
- Communication
- Problem-Solving
- Conflict resolution
- Team collaboration
- Adaptability
- Initiative
- Independence
- Decision-Making
- PowerPoint
- Video editing
- Canva
- Python
- Pro Tools DAW
- Logic Pro DAW
Extracurricular Activities
- Written, recorded, and produced music across Nashville
- Played soccer since 3 at all levels
- Captained all years of high school soccer
- Gained people skills from dockhand work
- Volunteered at Room in the Inn Homeless Shelter
Timeline
Dockhand
Point South Marina
2023.04 - 2026.07
Stocker
Cape Tradin' Post
2020.01 - 2022.01
Bachelor of Science - Media And Entertainment Industries
Belmont University