Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Represented organization to local public by giving presentations and speeches and participating in community events.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Executive Director
Orchard Pointe Memory Care
09.2021 - Current
Make decisions for operational activities
Set and measure strategic operational goals and KPIs
Plan, implement and manage the overall long-term business success strategy
Plan and monitor the day-to-day operations
Supervise, train and oversee staff from different departments
Provide constructive feedback
Organize customer support to enhance customer satisfaction
Review financial information and reports
Manage operational budgets to promote profitability
Develop policies and procedures and encourage adherence
Manage relationships with external partners and vendors
Edit and process payroll for all employees
Monitor and create all reports for backend business office financials
Creating and posting all staff schedules
Managing all direct HR needs
Working as a CNA & CMA as needed to support direct care staff
Executive Assistant, Human Resources
Northwoods Lodge Rehabilitation Center
02.2020 - 09.2021
Executive assistant for the nursing department includes: scheduling, recording & filing all staffing data, on-call Monday-Friday for call outs & all staffing needs. Working with agencies & ensuring billing is correct. Logging all COVID testing. Recruiting, Interviewing, & hiring all nursing assistants, assisting the director of nursing in recruiting and scheduling interviews for nurses. Human Resources for the Northwoods lodge campus includes: payroll reviewing & processing, time corrections, labor level reviews & corrections, compliance reports & reaching out to each employee, auditing in all areas of the payroll system, Handling L&I claims, weekly new hire paperwork & orientation, auditing & filing employee files, being available to all staff for support in many areas, recruitment for all departments & assisting the administrator in additional HR tasks.
Office Business Manager
The Ridge Encore Communities
05.2019 - 02.2020
Answering phones, greeting guests, assisting the community relations director in party & event planning. Assisting the Administrator in auditing employee files, creating new documents, keeping employees in compliance, new hire safety orientations & reference calls. Monthly resident billing & processing, long term billing, monthly debit receipts & petty cash. All filling & sending to iron mountain.