Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taylor Bush

East Lansing,MI

Summary

Dependable candidate successful at managing multiple priorities with a positive attitude. Resourceful and experienced worker offering expertise in customer service, product sales, and data entry. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Tanning Associate

J2 Tanning
07.2021 - Current
  • Improved customer satisfaction by providing personalized tanning recommendations based on skin type and desired results.
  • Increased sales of tanning packages and products by effectively communicating their benefits to clients.
  • Maintained a clean and hygienic salon environment, ensuring safety and comfort of all guests.
  • Assisted customers with proper use of tanning beds, ensuring optimal results and minimizing risk of skin damage.
  • Managed appointment scheduling efficiently to maximize salon utilization and minimize wait times for clients.
  • Handled cash transactions accurately, reconciling daily sales reports for management review.
  • Provided exceptional customer service by addressing client concerns promptly and professionally.
  • Supported overall salon operations as needed, including opening/closing procedures and staff training initiatives.
  • Exceeded monthly tanning product and membership sale quotas.
  • Maintained flexible schedule in order to be able to cover shifts.
  • Worked at six of seven J2 locations.

Au Pair

Pardini Family
06.2023 - 07.2023
    • Enhanced family's daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
    • Improved children's language skills through engaging conversations and interactive language games.
    • Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
    • Assisted in improving children's academic performance by providing tutoring and homework support.
    • Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
    • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
    • Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
    • Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
    • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
    • Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family's children.

Real Estate Administrative Assistant

Century 21 Looking Glass
01.2020 - 05.2021
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Improved office efficiency by maintaining accurate records of properties listed, contracts signed, and payments received.
  • Enhanced client satisfaction by providing exceptional customer service and timely responses to inquiries.
  • Supported agents in closing deals successfully with thorough documentation and contract management.
  • Increased agent productivity by coordinating property showings, open houses, and client appointments.
  • Contributed to successful marketing tactics such as creating flyers, generating QR codes, and assembling packets for open houses.
  • Created floor time schedules based on agent availability.
  • Established administrative work procedures to track staff's daily tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Daily use of Microsoft Excel in order to assist in keeping client and listing information organized.

Sales Associate

Marshalls Retail Store
08.2018 - 04.2020
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Monitored customers for signs of security concerns and escalated issues to management.

Crew Member

Culvers
11.2016 - 11.2017
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Stocked shelves to organize aisles in assigned department.

Education

No Degree - Pre-Nursing - In Progress

Lansing Community College
Lansing, MI

High School Diploma -

Haslett High School
Haslett, MI
05.2020

Skills

    • Product Recommendations
    • Client Relationship Building
    • Sales Strategy
    • Data Entry Knowledge
    • Attention To Detail
    • Time Management
      • Document Preparation
      • Office Administration
      • Follow-Up Skills
      • Conflict Resolution
      • Telephone Etiquette
      • Flexible Schedule

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Au Pair

Pardini Family
06.2023 - 07.2023

Tanning Associate

J2 Tanning
07.2021 - Current

Real Estate Administrative Assistant

Century 21 Looking Glass
01.2020 - 05.2021

Sales Associate

Marshalls Retail Store
08.2018 - 04.2020

Crew Member

Culvers
11.2016 - 11.2017

No Degree - Pre-Nursing - In Progress

Lansing Community College

High School Diploma -

Haslett High School

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Taylor Bush