Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
2
2
years of professional experience
Work History
PRN Medical Receptionist & Medical Assistant
Quick Care and Wellness - Madison
Madison
07.2025 - Current
Managed patient check-in and check-out processes efficiently.
Answered phone calls and addressed patient inquiries promptly.
Coordinated communication between medical staff and patients effectively.
Maintained patient confidentiality in compliance with healthcare regulations.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Pharmacy Technician
Trinity Discount Drugs
Trinity
08.2023 - Current
Processed prescription orders efficiently and accurately.
Assisted customers with medication inquiries and product recommendations.
Prepared medication for dispensing according to safety protocols.
Collaborated with pharmacists to ensure compliance with regulations.
Trained new pharmacy staff on procedures and systems.
Maintained a clean and organized pharmacy environment for safety.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.