Taylor Buzby-Sniffin
Dubois
Summary
Proven leadership, operational excellence, and organizational development skills with a thorough understanding of the customer service business. Adaptable and driven to succeed, with extensive experience in inventory management and shipment processing. Recognized for motivating management team members to achieve goals and fostering innovative work environments. A relationship builder who is dedicated and dependable, showcasing strong organizational skills and a strong work ethic.
Overview
9
9
years of professional experience
Work History
Assistant Director
Boys & Girls Club of Central Wyoming
11.2023 - Current
- Streamlined communication between parents and youth professionals to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new employees to maintain a high-quality staff
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between club members
- Planned, organized, and implemented daily schedules
- Instructed club members in various subjects, fostering academic growth
- Guided students through coursework, ensuring comprehensive knowledge acquisition
Petroleum Supply Specialist
US ARMY
05.2020 - 11.2022
- Kept track of all of the equipment that was assigned to me
- Kept track of administrative paperwork and personnel folders and filed them
- Proactively identified and addressed issues by observing and tracking data from gauges, instruments, and meters
- Was in charge of general housekeeping tasks like cleaning up spills and organizing supplies
- Was in charge of updating and filing supply records and forms
- Took product samples for further examination and standardized testing
- Performed equipment inspections, basic repairs, and scheduled maintenance tasks
- Inspected parts for quality and conformance to specifications weekly
- Logged all transactions in real time to keep the tracking system up to date
Cashier
Dressbarn
10.2018 - 12.2019
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives
- Educated customers about weekly promotions to increase sales
- Processed new orders quickly and accurately
- Helped customers by guiding them and answering their questions
- In charge of issuing receipts, refunds, change, and tickets
- In charge of taking orders from customers
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift
- Collaborated with Store Manager to resolve issues and address customer concerns
- Aided loss prevention goals by taking proactive measures
- Stayed up to date on sales by reviewing weekly sales circulars and keeping track of price changes
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives
Keyholder
Loft Outlet
03.2018 - 09.2018
- Loft Outlet closed shortly after I was hired, I then transferred to Loft in Loveland, CO
- Signed for incoming shipments in the absence of the manager
- Managed and collaborated with a team of6
- Was in charge of answering questions and resolving issues
- Was in charge of training and mentoring new employees
- Implemented merchandising and promotional changes throughout the sales floor to increase sales
- Delegated daily tasks to 5 employees to provide development opportunities
- Restocked shelves by opening and processing inventory boxes
- Organized warehouse and backroom spaces by loading and unloading merchandise from trucks
- Provided input, feedback, and coaching to employees who were having problems or conflicts
- Ensured that all merchandising standards were met through display presentations and inventory level monitoring
- Taught my team members how to use effective strategies to meet operational and sales goals
Sales Associate
Reebok Outlet
05.2016 - 06.2017
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Used upselling techniques and offered product and service consultations
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
- Demonstrated products to customers, discussed features, and redirected objections to capture sales
- Won the store sales competition, which resulted in Employee of the Month
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals
- Provided product and service information to customers
- Helped customers by locating items they needed and checking inventory for items in other locations
Education
High School -
Centennial High School
Bakersfield, CA01.2017
Skills
- Time management
- Trained in security
- Training personnel
- Weapons training
- Equipment maintenance procedures
- Thrives on multi-tasking
- Computer skills
- Training and development
Timeline
Assistant Director
Boys & Girls Club of Central Wyoming
11.2023 - Current
Petroleum Supply Specialist
US ARMY
05.2020 - 11.2022
Cashier
Dressbarn
10.2018 - 12.2019
Keyholder
Loft Outlet
03.2018 - 09.2018
Sales Associate
Reebok Outlet
05.2016 - 06.2017
High School -
Centennial High School
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