Taylor Byrd
Oviedo,FL
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
11
11
years of professional experience
Work History
Etsy Shop Owner
Self Employed Web
Oviedo, FL
09.2020 - Current
- Created Etsy shop page, uploaded images and descriptions of products, managed inventory levels, and monitored traffic to the site.
- Managed customer inquiries via email and phone calls related to product availability and shipping information.
- Handled customer service requests including returns and exchanges and refunds.
- Planned promotional campaigns to increase sales in collaboration with other Etsy Shop Owners.
- Analyzed data from Google Analytics to track website performance metrics such as click-through rates and conversion rates.
- Monitored competitors' prices, product offerings, and advertising strategies on a regular basis.
Server
Sonny's BBQ
Winter Park, FL
05.2021 - 09.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Primary Host
Panullos Italian Restaurant
Winter Park, FL
12.2019 - 05.2021
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
File Clerk
Law Office Of Jeffery M. Byrd
Orlando, FL
01.2013 - 01.2014
- Organized and filed documents according to established procedures.
- Maintained records of filing activities, including document tracking and storage locations.
- Monitored file inventory levels and reordered supplies as necessary.
- Scanned documents into electronic database system for archiving purposes.
- Performed data entry tasks related to filing activities.
- Audited existing files to ensure accuracy of information on a regular basis.
Education
Bachelor of Science - Electrical Engineering
University of Central Florida
Orlando, FLSkills
- Contract Management
- Sales Oversight
- Business Planning
- Talent Allocation
- Customer Service
- Order Management
- Suggestive Selling
- Sales Techniques
- Point of Sale (POS) System Operations
- Regulatory Compliance
- Analytical Abilities
- Organizational Skills
- Meticulous Attention to Detail
- Data Security
- File/Records Maintenance
- ATMS
- Basic Networking
References
References available upon request.
Timeline
Server
Sonny's BBQ
05.2021 - 09.2023
Etsy Shop Owner
Self Employed Web
09.2020 - Current
Primary Host
Panullos Italian Restaurant
12.2019 - 05.2021
File Clerk
Law Office Of Jeffery M. Byrd
01.2013 - 01.2014
Bachelor of Science - Electrical Engineering
University of Central Florida
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