I am a hard-working individual who has experience providing care and customer service, whether it be in the service industry, or taking care of my employer's agendas or children. I am experienced when it comes to serving, but am now looking into directing my love for people, and work ethic into a more professional career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Double D Steakhouse
DeRidder, LA
10.2023 - Current
Monitored dining room for cleanliness and proper set-up at all times.
Handled money transactions accurately while following company procedures for handling cash payments.
Prepared checks, itemizing total meal costs, and taxes.
Served food and beverages to patrons and immediately remedied issues with orders.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Explained menu items, describing ingredients and cooking methods upon request.
Cleaned tables and chairs to prepare the dining area for the next customers.
Trained new employees on restaurant procedures and plating techniques.
Greeted guests and provided menus.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Stocked service areas with supplies during slow periods.
Maintained records of transactions made during a shift as required by law or company policy.
Operated POS terminals to input orders, split bills and calculate totals.
Personal Nanny
Haylee Wilkerson
Lake Charles, LA
01.2023 - 10.2023
Engaged in after-school activities by assisting with sports practice and homework assignments.
Cooked nutritious meals to promote a healthy diet and nutrition.
Documented and communicated daily reports outlining each child's daily activities.
Planned age-appropriate activities including music classes, sports, and outdoor playtime.
Maintained a safe environment for the children at all times by following safety rules and regulations.
Met with parents to reflect on and plan for children's activities and development.
Read stories aloud to promote literacy development in young readers.
Ensured the physical and social well-being of each child.
Banquet Server
Golden Nugget Lake Charles Hotel & Casino
Lake Charles, LA
08.2022 - 01.2023
Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experiences.
Assisted with closing duties such as restocking supplies, and wiping down surfaces.
Provided prompt, friendly service to all guests during banquets or catered events.
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
Educated guests on meals by answering questions and bringing special orders.
Provided exceptional service to a high volume of daily customers.
Retail Sales Associate
American Eagle Outfitters, Inc
Lake Charles, LA
06.2022 - 08.2022
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Demonstrated knowledge of store products and services.
Cleaned shelves, counters, and tables to maintain an organized store.
Greeted customers to determine wants or needs.
Followed company policies, rules, and procedures to promote company goals and maintain safety.
Handled price checks, merchandise transfers, and fitting room returns to keep the store orderly and efficient.
Operated point-of-sale systems accurately to process payments from customers.
Personal Assistant
Morgan Witt
DeRidder, LA
01.2021 - 05.2022
Ran errands to help with daily tasks, enabling employers to focus on more pressing duties.
Supported families during periods of disruption providing client help in adjusting to new lifestyles.
Maintained confidential files related to personnel records or other sensitive information.
Handled household chores to assist patients and families with cooking, cleaning, and laundry.
Checked personal and professional activities to remind employers of priority tasks and deadlines.
Managed office supplies inventory and placed orders when necessary.
Screened telephone calls and inquiries and directed them as appropriate.
Assisted families in planning and preparing nutritious meals.
Performed calendar management and scheduling of appointments for the executive.
Maintained clerical correspondence via email and phone.