Taylor Carpenter
Evanston,IL
Summary
Dedicated and compassionate caregiver with a solid 7-year background in restaurant management. Exceptional interpersonal skills and genuine passion for assisting individuals of all ages. Proficient in delivering personalized care and offering valuable nutrition advice. Recognized for establishing meaningful connections, thriving in fast-paced settings, and adapting to unique requirements. Committed to providing exceptional service and creating a positive impact. Recent graduate with foundational knowledge in Sterile Processing, backed by hands-on experience from academic projects and internships, including 400 Clinical Hours at Endeavor Hospital. Demonstrates strong teamwork, problem-solving abilities, and effective time management skills. Ready to embark on a career journey with dedication and determination to make valuable contributions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nutrition Service Worker
School District 65
08.2023 - Current
- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to streamline meal service processes, enhancing efficiency.
- Conducted routine cleaning tasks within the kitchen area, upholding high standards of hygiene throughout all workspaces.
- Managed inventory levels, conducting regular stock assessments to minimize waste.
- Managed cash transactions accurately, ensuring accountability in daily financial reporting.
Caregiver
State of Illinois-Department of Human Services
10.2021 - Current
- Provided compassionate support to individuals with diverse needs, enhancing quality of life through personalized care.
- Developed and implemented individualized care plans, ensuring adherence to health and safety standards.
- Collaborated with healthcare professionals to monitor client progress and adjust care strategies accordingly.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Coordinated transportation services for clients when necessary.
- Assisted clients with daily living activities, promoting independence and dignity in their routines.
General Manager in Training
Potbelly's Sandwich Shop
09.2018 - 05.2021
- Led training programs to develop operational efficiency and enhance team performance.
- Implemented standard operating procedures to streamline workflows and improve productivity.
- Managed inventory control systems, ensuring optimal stock levels and reducing waste.
- Coordinated cross-departmental communication to facilitate project completion and minimize delays.
- Developed staff training materials, enhancing onboarding processes and employee retention rates.
- Oversaw compliance with safety regulations, promoting a culture of workplace safety and responsibility.
- Collaborated with senior management on budgeting strategies, aligning resources with organizational goals.
- Reduced employee turnover rates by fostering a positive work environment and offering competitive compensation packages.
Assistant Manager
Potbelly's Sandwich Shop
02.2013 - 09.2018
- Maintained up-to-date knowledge of company products and services.
- Established processes for monitoring customer satisfaction levels.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Ensured compliance with safety regulations and company policies.
Cashier
McDonald's Restaurant
03.2012 - 02.2013
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Sterile Processing Technician - Sterile Processing Certificate
Triton College
River Grove, IL05-2025
Associates in General Studies - Associates in General Studies
Triton College
River Grove, IL05-2025
Medical Scribe - Clinical Medical Assisting
Triton College
River Grove, IL08.2023
Skills
- Customer service
- Team leadership
- Time management
- Complex Problem-solving
- Staff training and development
- Documentation and reporting
- Relationship building
- Respectful and compassionate
- Elderly care
- Food safety
- Nutrition education
- Health promotion
Certification
- SPT - Sterile Processing Technician
- Medical Scribe
Degree
Languages
Spanish
Limited Working
Timeline
Nutrition Service Worker
School District 65
08.2023 - Current
Caregiver
State of Illinois-Department of Human Services
10.2021 - Current
General Manager in Training
Potbelly's Sandwich Shop
09.2018 - 05.2021
Assistant Manager
Potbelly's Sandwich Shop
02.2013 - 09.2018
Cashier
McDonald's Restaurant
03.2012 - 02.2013
Sterile Processing Technician - Sterile Processing Certificate
Triton College
Associates in General Studies - Associates in General Studies
Triton College
Medical Scribe - Clinical Medical Assisting
Triton College
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