Experienced Marketing Specialist that keeps up with tight deadlines and high-value customers. Successful at working with diverse teams to develop comprehensive approaches to marketing plans. Intelligent and insightful professional.
Overview
6
6
years of professional experience
Work History
Lead at Print and Marketing
STAPLES
Columbus, OH
05.2021 - Current
Greeted customers, established and confirmed needs calculated and quoted prices and processed payments and receipts
Performed and delivered printing projects on a timely manner
Monitored team progress to complete projects within deadlines including large print jobs or rushed orders
Collaborated with internal teams to ensure successful implementation of projects and programs.
Prepared machines for printing and operated one and two color printing presses, hydraulic paper cutters and digital printers and copiers
Design unique print materials including advertisements, brochures and logo designs
Performed regular competitor analysis to stay ahead of the competition in terms of pricing strategy, product offerings.
Recommended techniques, methods and media best suited to produce desired visual effects
Developed creative ideas for online advertising campaigns that generated leads within target demographic groups.
Analyzed customer feedback to identify opportunities for improvement in products and services.
Cultivated strong relationships with customers by providing timely responses to their queries or concerns.
Stylist
Great Clips
Columbus, OH
07.2020 - 04.2021
Handle cash and credit cards for payments on services
Assist other stylists and other customers to help the environment run smoothly
Set up work station and treatment room with necessary products, equipment and supplies
Fostered clean and sanitary work environment to protect customers and staff from infection
Recommended products to customers to meet current needs or resolve specific concerns
Stayed up to date on current and emerging trends to increase professional value and meet diverse client needs
Maintain updated knowledge of industry products, including chemical compositions, structure and properties
Completed manual and computerized scheduling, bookkeeping and inventory management procedures
Drove retail sales through salon product and service promotion, making caterer recommendations to meet client needs
Completed continuing education and training to stay up to date with new trends and techniques
Kept notes listing preferences and service provided to clients for quick reference
Deli Clerk
KROGER
Columbus, OH
03.2020 - 07.2020
Communicate effectively with customers to plan large and specialized orders, providing customers with recommendations samples and response to particular requests
Handle busy, fast-paced situations and agitated customers with relatively ease while remaining professional and calm
Maintain work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep
Received new inventory and rotated stocks by dates to keep items fresh and usable
Closely adhere to food safety and sanitation procedures established by company and regulatory agencies
Adhered to health and safety standards while preparing food.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Utilized point-of-sale system to process payments from customers.
Stylist
SUPERCUTS
Columbus, OH
04.2018 - 01.2019
Recommended products to customers to meet current needs or resolve specific concerns
Recommended hairstyles to compliment client's facial features and coloring
Greeted each client and ask questions to determine fashion needs
Cut in style natural, artificial, color or texture hair
Provided comprehensive hair treatment such as repairing, styling or coloring for all types of hair
Set up workstation and treatment room with necessary products, equipment and supplies
Scheduled appointments for customers over the phone, web or in person
Foster clean and sanitary work environment to protect customers and staff from infection
Backed up reception desk by answering phones, scheduling appointments and processing payments
Collected payments from customers and scheduled next appointments
Recommended styles and treatments based on clients' needs appearances
Maintain distinct cleanliness of work and share areas while serving many customers daily
Completed manual computerized scheduling, bookkeeping and inventory management procedures
Provided waxing services with the outmost care and cleanliness