Taylor Carter

• Provided exceptional customer service, ensuring a positive dining experience for all patrons.
• Collaborated with kitchen staff to deliver timely and accurate food orders.
• Managed table assignments and seating arrangements to optimize restaurant flow.
• Assisted in training new servers on menu items and service protocols.
• Maintained cleanliness of dining area, adhering to health and safety standards.
• Processed customer payments efficiently using point-of-sale systems.
• Handled customer inquiries and resolved issues promptly to enhance satisfaction.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Supervised daily operations, ensuring smooth workflow and high-quality customer service.
• Trained and mentored new baristas on brewing techniques and customer engagement strategies.
• Managed inventory levels, placing orders to maintain stock of coffee beans and supplies.
• Implemented efficient scheduling practices, optimizing staff coverage during peak hours.
• Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty rates.
• Maintained cleanliness standards in accordance with health regulations and company policies.
• Collaborated with management to introduce seasonal beverage offerings, increasing sales opportunities.
• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.

· 40 hours/week, 8 week program

· Ride alongs every Thursday and Friday, assisting police with paperwork and calls, including homicide calls and working with the ME

· Classes and educational trips in aviation, K-9, Firearms, Emergency Medicine, Self Defense, Forensics, etc.

· Maintained a full schedule of PT, schooling, and work the entire program every Monday through Friday

· Participated in CMPD’s intern documentary Journey to the Badge: Intern Edition

· Participated in news interviews