Taylor Castillo
Salt Lake City,UT
Summary
Dynamic leader with proven expertise in staff management and process improvement, honed at Costco and other notable companies. Excelled in training and mentoring teams to enhance productivity and customer satisfaction. Implemented innovative strategies that significantly improved operational efficiency, showcasing a blend of complex problem-solving and effective communication skills.
Overview
7
7
years of professional experience
Work History
Supervisor
Costco
10.2022 - 12.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed approximately 30 incoming calls, emails per day from members
Campus Coordinator
New Life
10.2019 - 10.2022
- Managed budgets and allocated resources effectively for campus programming and events.
- Implemented marketing strategies to increase awareness of campus programs and services.
- Enhanced campus engagement by organizing and promoting various campus events and activities.
- Directed the allocation and oversight of a budget surpassing $1 million.
Shift Lead
Starbucks
08.2017 - 09.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Managed a team of 20 or more employees.
Education
Associate of Science - Theology
Portland Bible College
Ventura, CA06-2016
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Process improvement
Timeline
Supervisor
Costco
10.2022 - 12.2024
Campus Coordinator
New Life
10.2019 - 10.2022
Shift Lead
Starbucks
08.2017 - 09.2019
Associate of Science - Theology
Portland Bible College
Similar Profiles
Alexander Jimenez RosasAlexander Jimenez Rosas
Team Member at CostcoTeam Member at Costco
Roger BrummittRoger Brummitt
Unloader/Forklift Operator at CostcoUnloader/Forklift Operator at Costco
Guadalupe M. Lopez TorresGuadalupe M. Lopez Torres
Pharmacy Technician at CostcoPharmacy Technician at Costco