Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Chaffin

Tallahassee

Summary

Dynamic Assistant Store Manager with a proven track record at NAPA Auto Parts, excelling in employee engagement and customer service. Skilled in payroll management and inventory oversight, I foster team growth and enhance customer experiences, ensuring operational efficiency and satisfaction. Committed to achieving excellence in all aspects of retail management.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
06.2024 - Current

The ASM position involves overseeing the daily operations of the sales floor while modeling the displays and behaviors in all aspects of the company culture and processes.


This includes:

  • Successfully coach and provide feedback to team members to foster growth and confidence
  • Create time frames and meet deadlines for projects
  • Maintain store organization and visual standards
  • Identify, create, and delegate daily tasks for the team
  • Ensure cash office and deposit procedure is done accurately
  • Able to assist GM in all stock ordering, receiving, etc
  • Ensure support in all aspects of the store
  • Weekly payroll and scheduling responsibilities

Assistant Store Manager

Ace Hardware
06.2021 - 06.2024

Auto Detailer

Spiffy
05.2018 - 05.2021
  • Supervised vehicle detailing operations, ensuring adherence to quality standards and company protocols.
  • Trained new team members on best practices and efficient use of equipment and cleaning products.
  • Implemented inventory management procedures for cleaning supplies, enhancing operational efficiency.
  • Conducted thorough inspections of vehicles post-detailing to confirm service quality and customer satisfaction.

Retail Parts Specialist

Advanced Auto Parts
02.2016 - 05.2018
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Assisted customers in selecting appropriate parts, enhancing satisfaction and loyalty.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Trained new staff on product knowledge and customer service protocols.

Retail Sales Associate

Ace Hardware
01.2014 - 02.2016
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Managed inventory levels and organized merchandise displays for optimal visibility.
  • Trained new associates on sales techniques and store policies to enhance team performance.
  • Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout experience.

Education

High School Diploma -

Taylor County High School
Perry, FL

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Payroll and Scheduling Management
  • Employee Engagement

Timeline

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
06.2024 - Current

Assistant Store Manager

Ace Hardware
06.2021 - 06.2024

Auto Detailer

Spiffy
05.2018 - 05.2021

Retail Parts Specialist

Advanced Auto Parts
02.2016 - 05.2018

Retail Sales Associate

Ace Hardware
01.2014 - 02.2016

High School Diploma -

Taylor County High School