Organized and independent; able to effectively coordinate tasks to accomplish projects with timelines and creativity. Detailed-oriented and a conscientious self-starter, able to strategize and prioritize effectively to achieve overall objectives.
Overview
13
13
years of professional experience
Work History
General Education Teacher
Brevard Public Schools
Viera, FL
08.2019 - Current
Helped students succeed through coaching, mentoring and positive reinforcement
Mentored and tutored individual students struggling to understand lecture objectives
Taught concepts found on standardized tests and built necessary support skills to help students perform well
Helped students cultivate life and social skills like using public transportation, appropriate emotional expression and communicating with co-workers and employers
Worked with individual students to bring up to level or help gifted advance further
Completed required classroom documentation and updated student records
Prepared equipment and organized supplies to facilitate learning
Selected curriculum and developed lesson plans based on class needs
Helped students build useful skills such as writing proficiency and reading comprehension
Built relationships with students of all cultural, social and economic backgrounds
Helped develop non-trade skills such as problem-solving, critical thinking and attention to detail
Student Teacher
Florida Department of Education
Viera , FL
01.2019 - 05.2019
Follow regular teacher’s lesson plans in a way that ensures consistency and optimal learning, and that encourages students to participate
Assign classwork and homework as necessary, according to lesson plans
Modify teaching styles to fit the learning styles of various students
Maintain a well-managed classroom and positive learning environment
Supervise students out of class such as in the hallways and in the cafeteria
Create lesson plans, grade classwork, homework and tests and attend parent-teacher conferences
Collaborated with teacher to plan and achieve instructional goals and objectives
Developed deeper understanding of teaching strategies with increasing responsibility for student learning
Receptionist
Health First Medical Group
Melbourne, FL
08.2016 - 08.2018
Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary data
Answer multi-line phones and either direct the caller to the appropriate party, or handle the caller’s needs directly
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician availability
Provide patients with support and guidance as needed
Bank Teller
Bank Of America
Melbourne, FL
08.2012 - 07.2016
Create a connection to develop rapport with customers to provide outstanding service
Ensure customers/clients are quickly connected to the appropriate teammate with expertise to meet their needs
Meet and exceed goals by influencing customers to learn about products/services that will benefit them
Inform and educate customers on how to conduct simple transactions through self-service technologies
Able to multi-task
Chick-Fil-A Team Member
Chick-Fil-A
Viera, FL
06.2011 - 06.2012
Guest service job duties including greeting customers, taking customer orders, and completing transactions on the cash register
Adhere to all safety policies and health regulations
Maintain a clean store environment
Education
Bachelor of Arts - Education K-6
University of Central Florida
Orlando, FL
2019
Associate of Arts - Education K-6
Eastern Florida State College
Cocoa, FL
2017
Skills
An unwavering commitment to service
The ability to build productive relationships, resolve complex issues, and earn credibility with clientele
Listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes
Exceptional ability to stay attentive when communicating with others
Able to find conflict resolution without losing self-composure
Very familiar with different types of platforms, audio, and computer software
Able to set up appointments by phone
Strong oral communication skills
Relationship building
Professional References
Kelli Dufresne
Principal of Enterprise Elementary School
321-633-3434
Dufresne.kelli@brevardschools.org
Note: I worked with Kelli at Enterprise Elementary School between 2019 and 2023.
Catherine Murphy
Principal of Endeavour Elementary School
321-633-3545
Murphy.Catherine@brevardschools.org
Note: I have been working with Catherine for the 2023-2024 school year.