Dedicated Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
As a Social Work Intern at the Public Defender’s Office, I collaborated closely with attorneys and social workers to provide comprehensive support for clients navigating the criminal justice system. I conducted client interviews, assessed needs, and developed tailored resource plans to connect individuals with social services, including housing, mental health treatment, and substance abuse programs. I also contributed to case management by drafting psychosocial assessments and compiling relevant documentation to support mitigation efforts. This experience strengthened my advocacy skills and enhanced my ability to work with diverse populations in high-pressure environments.
As a Volunteer at the Salvation Army, I was responsible for sorting and organizing donated clothing items. I carefully inspected donations for quality, ensuring that suitable items were prepared for resale or distribution to those in need. My role involved organizing inventory by category, size, and season to streamline the shopping experience for customers. I also assisted with maintaining a clean and organized work environment. Through this position, I developed strong attention to detail, organizational skills, and a commitment to supporting the mission of providing resources to the community.
As a Bartender at PlayStation Pub, I provided exceptional customer service in a fast-paced, entertainment-focused environment. My responsibilities included crafting a wide range of cocktails, managing high-volume drink orders, and ensuring accurate cash handling and inventory management. I cultivated a welcoming atmosphere by engaging with patrons, offering drink recommendations, and maintaining a clean and organized bar area. Additionally, I worked closely with the team to support events and gaming tournaments, ensuring a seamless experience for guests. My role also involved adhering to all alcohol safety and sanitation standards, contributing to both customer satisfaction and business success.
As a Waitress, Cook, and Shift Lead at Papa Piccione's I balanced multiple roles in a dynamic food service environment. I provided excellent customer service by taking orders, serving food, and ensuring a pleasant dining experience for guests. In my role as a cook, I prepared meals according to the restaurant’s standards and maintained a clean, organized kitchen. As a Shift Lead, I took on additional responsibilities, managing the staff during shifts, overseeing daily operations, and ensuring efficient service. I developed leadership skills by training new employees, handling customer issues, and managing inventory and scheduling. This experience strengthened my ability to lead a team, make quick decisions, and ensure a smooth workflow.
As a Volunteer at City Church Rockford, I worked with children in the playroom, specifically assisting those with sensory issues. I provided a supportive and nurturing environment, helping children engage in sensory-friendly activities designed to promote comfort and development. I worked closely with parents and other volunteers to ensure each child’s needs were met, adapting activities to suit individual sensory preferences. This experience deepened my understanding of sensory challenges and enhanced my skills in patience, empathy, and creating inclusive environments for children with diverse needs.