Taylor Chiarenza
Falls Church,United States
Summary
- Forward-thinking Senior Manager adept at managing teams as large as 12 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
- Transformational leader and service-centric professional with excellence in leveraging data and analytics to gain insights into various aspects of organization's workforce, such as employee engagement, performance, talent acquisition, and retention.
- Proven success in utilizing data-driven insights to support workforce planning initiatives, including identifying skill gaps, succession planning, and workforce restructuring.
- Instrumental at recommending interventions and strategies to improve engagement and retention rates.
- Proficient at collaborating with HR and management to develop performance metrics, evaluate performance trends, and support performance improvement initiatives.
- Deft at measuring diversity metrics, identifying disparities, and developing strategies to enhance diversity, equity, and inclusion efforts.
Overview
14
14
years of professional experience
Work History
Senior Manager, People Analytics
Splunk
01.2021 - Current
- Collaborate with executives and senior leaders to drive strategy through people data (workforce strategy, retention programs, employee listening)
- Manage long-term roadmap for people analytics insights and data products like dashboards, surveys, and predictive models
- Align with HR Business Partners and cross-functional teams to gain business insights leaders require to make evidence-based choices
- Leverage data visualization and storytelling abilities to effectively communicate insights to executives and impact decisions and outcomes
- Utilized analytics to assist managers and executives in decision making regarding Splunk workforce
- Employed statistics, technology, and experience to big volumes of people data, resulting in better management and business decisions for the organization
- Developed Snowflake data resources, Tableau dashboards, and training to help optimize delivery and impact of HR programs
- Created Snowflake data resources, Tableau dashboards, and training to aid in optimization of HR program delivery and impact
- Reduced manual processes by 98% by automating headcount tracking for CEO, resulting in improved cash flow performance
- Experienced using SQL or other equivalent language, statistical packages (e.g., SPSS, Alteryx), and HR data modeling
- Demonstrated ability building high performing teams, creating strong morale, and coaching team members to refine consulting and influencing skills
Managing Consultant
IBM
01.2017 - 01.2021
- Led a team of two Data Scientist in developing and evaluating prediction models and maintained statistical models with emphasis on financial data by using SPSS and SQL
- Developed innovative machine learning techniques in conjunction with text analytics to accurately categorize purchase order expenses and model resulted in 95% accuracy and 75% decrease in administrative costs
- Established predictive algorithms and visualization methods to estimate client booking win probabilities by using opportunity and sales data, contributing to win rates ranging from 83% to 90%
- Created Power BI dashboards to track IT project Key Performance Indicators
- Led a team of eight analysts in building out the first ever data warehouse within the Finance Division of the Department of Justice
- Worked with Operational Support team to ensure SLA's technical goals and objectives were being enforced and met
- Aligned production support to business demands while ensuring customer satisfaction to the agreed upon support contract
- Provided management oversight for end-to-end production support and maintenance
- Collaborated closely with the Architecture and Engineering groups to understand and schedule new initiatives and to manage enhancements from the business
- Lead teams on development projects requiring senior technical oversight
Senior Consultant
Grant Thornton
01.2012 - 01.2017
- Served as escalation point to assist team in addressing complicated issues and effectively briefing executive management, as well as giving oversight to 70 team members
- Designed excel-based applications specifically for acquisition life cycle, increasing process efficiency and effectiveness by cutting report completion time from three days to ten minutes
- Built customized dashboards for higher management to track system performance usage trends, user activity, and transaction activity
- Created and designed customized reports by using SQL Developer
- Used customized reports to reconcile over $5B at National Finance Centre payments through FBI payroll transactions, tracked delinquent bills to restrict interest and fines, analyzed spending for over 3K people reimbursable agreements, and examined nearly $20M in trip expenses
Consultant
CGI Federal
01.2011 - 01.2012
- Led, designed, and tested reports (SQL, SQR, SAP BusinessObjects) to meet client's business needs and requirements including OMB mandated reports
- Other responsibilities included system trouble shooting and solution execution within the financial system software
Education
BBA - Finance
James Madison University
Harrisonburg, VA05.2011
Skills
- Tableau
- Microsoft Power BI
- IBM SPSS Modeler
- Alteryx
- SQL
- Snowflake
- Microsoft Office Suite
- People Analytics' & Insight
- Strategy Formulation & Execution
- Team Leadership & Direction
- Strategic Planning
- Cross-Functional Collaboration
Honorsandawards
- 2016 FBI Financial Systems Section Contractor of Quarter
- 2016 Grant Thornton Employee Recognition Award
- 2015 Grant Thornton Employee Recognition Award
- 2014 Grant Thornton Employee Recognition Award
Qualifications Summary
Transformational leader and service-centric professional with excellence in leveraging data and analytics to gain insights into various aspects of organization's workforce, such as employee engagement, performance, talent acquisition, and retention. Proven success in utilizing data-driven insights to support workforce planning initiatives, including identifying skill gaps, succession planning, and workforce restructuring. Instrumental at recommending interventions and strategies to improve engagement and retention rates. Proficient at collaborating with HR and management to develop performance metrics, evaluate performance trends, and support performance improvement initiatives. Deft at measuring diversity metrics, identifying disparities, and developing strategies to enhance diversity, equity, and inclusion efforts.
Training
- Certified Tableau Desktop Specialist
- Harvard Business Publishing-Excel Spreadsheet Modeling Certified
- SPSS Predictive Modeling
- Data Science for Business
- Data Science Foundations
- SPSS Data Science Boot Camp
- Data Scientist Project Profile Level 1
- Advanced Predictive Modeling Using IBM SPSS Modeler
- Predictive Modeling for Continuous Targets Using IBM SPSS Modeler
- What is Data Science? by IBM on Coursera
- Excel 2013: Beyond the Basics
Timeline
Senior Manager, People Analytics
Splunk
01.2021 - Current
Managing Consultant
IBM
01.2017 - 01.2021
Senior Consultant
Grant Thornton
01.2012 - 01.2017
Consultant
CGI Federal
01.2011 - 01.2012
BBA - Finance
James Madison University
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