Taylor Chilton

Enhanced and documented data upload process into Databricks.

• Impact: Process is now streamlined and detailed out so that any person could upload the data properly for our stakeholder.

Designed and Maintained 20+ Tableau dashboards inside my company.

• Impact: Provided easy to understand dashboards so teams can make sound business decisions

Analyzed delivery issues in order to decrease lost kits and increase customer satisfaction.

• Impact: Provided a sector of business with an easy way to identify delivery issues. Customer call ins have decreased by 15% and the dashboard has been used more than 100 times.

Gathered requirements from internal teams to understand business needs.

• Impact: Turned their requirements into a project scope and built out Tableau dashboards that met their needs.

Validated Tableau work using SQL and Snowflake.

• Impact: Made QA testing easier on fellow coworker.

Optimized older Tableau dashboards on the server.

• Impact: Provided stakeholders with the most up to date functionally for their business needs while maintain accuracy and precision.

Conducted research and presented data findings to client using Tableau and Microsoft Powerpoint.

• Impact: Customer bought product and was extremely satisfied.

Updated business design process using Microsoft Visio.

• Impact: Optimized relationship between our business and our clients. Decreased close times by 30%.

Examined payroll data in order to assist CEO in managing employees hours.

• Impact: Decreased overhead by decreasing overtime hours worked by contractors

Created reports using healthcare data in order to streamline conversation between client and customer.

• Impact: Client had customers medicaid information in seconds

Managed tickets that come through our help desk system.

• Impact: Updated customer information and provided $5 incentive to customers once they completed their survey.

Trained others in Tableau and AWS Quicksight who assisted in the creation of others reports.

• Impact: Diversified workload among more members in office

Migrated dashboards from Tableau to AWS QuickSight in the AWS environment

• Impact: Saved company $10,000 in yearly expenses by converting to AWS Quicksight

Created dashboards for schools

• Impact: Expanded business opportunities

Developed business processes using Microsoft Visio for different auditing and pricing strategies

• Impact: Increased understanding and camaraderie among team members

Developed business processes that allowed customers to have free freight benefits across the country.

• Impact: Increased consumer buy in and revenue by 10%.

Managed an inbox for the pricing team that supported all pricing questions

• Impact: Supplied sellers with necessary pricing information to present to customer

Integrated two different pricing programs between two separate departments inside the business.

• Impact: Moved customers to more cost effective program while keeping their old benefits.

Established internal auditing processes working with pricing manager

• Impact: Removed competitive resellers, customers with incorrect freight terms, and ending single site subscriptions.

Created operational presentations for director that were presented to board members

• Impact: Relayed pricing information to board members in order to get their opinion on new pricing ideas

Built, established, and maintained team Sharepoint site.

• Impact: Increased internal organization for team

Examined 500k rows of data and drew conclusions using pivot tables.

• Impact: Brought clarity to how customer segments were responding to new pricing strategies

Performed market research on Grainger’s competition to update Grainger pricing strategy.

• Impact: Provided a guide for updating Grainger's pricing. Helped keep Grainger competitive.

Social media marketing for local business

• Impact: Bought more attention to their business

Learned marketing terms and strategies used by businesses such as ambush marketing, Brand marketing/development, and marketing mix up(product, price, place, promotion).

• Impact: Expanded knowledge of business marketing to bring to new companies.

Created business plans and participated in group selling opportunities

Read and analyzed over 25 Harvard case studies on business operations and management.

• Impact: Gained business insight into business to take into future roles.

Created investment pitches for investors using already established businesses

• Impact: Gained experience speaking to investors and received real feedback on our pitch.