Taylor Clark Hamilton
Summary
Dynamic Accounting Technician with the City of Dallas, adept at bank reconciliations and cash flow management. Proven track record in enhancing financial accuracy and resolving discrepancies swiftly. Recognized for meticulous attention to detail and exceptional public interaction skills, driving efficiency and satisfaction in all engagements.
Overview
10
10
years of professional experience
Work History
Accounting Technician
City of Dallas- DFD
11.2022 - Current
- Enhances financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Reduces errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Performing account reconciliation and analyzing accounts receivables.
- Supports smooth bank deposits through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Process and retrieve documents, permits and information.
Senior Court Specialist
City of Dallas
04.2022 - 11.2022
- Reviewed presented documents for compliance to standards.
- Processed workflows related to specific areas of court processes.
- Sorted, stamped and filed wide variety of legal and judicial materials.
- Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
- Excel
- Court Setting Summary
- Dashboard- City Council
- Public Interactions
Court Specialist II
City of Dallas- Municipal Court
08.2019 - 04.2022
- Reviewed and presented documents for compliance to standards.
- Processed workflows related to specific areas of court processes.
- Sorted, stamped and filed wide variety of legal and judicial materials.
- Record keeping
- Public Interactions
- Document Processing
- Legal Research
Customer Service Representative
311
06.2018 - 08.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Public interactions
- water/ court calls
- Problem solved/trouble shooter
Temporary Office Assistant
Corner Stone Staffing- DFD
11.2016 - 06.2018
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Performing account reconciliation and analyzing accounts receivables.
- Supports smooth bank deposits through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Process and retrieve documents, permits and information.
- Permits
Patient Care Technician
Charlton Methodist
01.2015 - 11.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
No Degree - Science
Jarvis Christian College
Hawkins06-2015
Associate of Science - Science
Cedar Valley College
Dallas, TX06-2015
Skills
- Bank reconciliations
- Expense tracking
- Cash flow management
- File maintenance
- Detailed Oriented
- Public interaction
- Account receivable
- Trouble shooter
Timeline
Accounting Technician
City of Dallas- DFD
11.2022 - Current
Senior Court Specialist
City of Dallas
04.2022 - 11.2022
Court Specialist II
City of Dallas- Municipal Court
08.2019 - 04.2022
Customer Service Representative
311
06.2018 - 08.2019
Temporary Office Assistant
Corner Stone Staffing- DFD
11.2016 - 06.2018
Patient Care Technician
Charlton Methodist
01.2015 - 11.2016
No Degree - Science
Jarvis Christian College
Associate of Science - Science
Cedar Valley College
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