Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Taylor Cochran

Dothan,AL

Summary

Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.

Overview

13
13
years of professional experience

Work History

Loader

UPS
Dothan, AL
11.2023 - Current
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Maximized truck space by loading efficiently.
  • Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
  • Loaded and unloaded shipments from trucks, picked up and moved packages, and items.
  • Packed boxes and stock using organizational guidelines.

Shift Leader

Five Below
Dothan, AL
04.2022 - Current
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Identified needs of customers promptly and efficiently.

Shift Manager

Spirit Halloween Store
Indianapolis, IN
07.2021 - 11.2021
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Helped employees accomplish tasks during peak periods.
  • Coached employees on interactions with customers to drive exceptional service.
  • Directed and led employees and team members on effective operations, methods and procedures.

Drive-Thru Cashier

Starbucks, Barista
Indianapolis, IN
09.2018 - 09.2021
  • Stocked customer service stations with paper products or beverage preparation items.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Collected payments and provided accurate change.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Described menu items to customers and suggested products based on stated preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Line Operator

Eli Lilly
Indianapolis, IN
05.2020 - 12.2020
  • Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.
  • Used hands, arms and legs to physically handle and transport finished goods.
  • Made proactive adjustments to machinery feeds and speeds to optimize performance and deal with malfunctions.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Loaded and unloaded items from machines, conveyors and conveyances.

Teacher's Assistant

Brownsburg Baptist Church
Brownsburg, IN
08.2014 - 01.2019
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
  • Developed and enforced positive strategies to encourage good behavior.
  • Read aloud and played alphabet games to encourage early literacy.
  • Kept class space organized, clean and learning-focused for optimal student development.
  • Encouraged students to interact positively and calmly solve disputes.
  • Managed crafts and other hands-on activities to engage kids and promote development.

Cashier

Arbys Restaurant
Indianapolis, IN
05.2011 - 10.2013
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Reviewed contents on food trays to check complete order.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Kept customer and food preparation areas clean and well-organized.

Education

Speedway Senior High School
Speedway, IN
05-2013

Skills

  • Forklift Operation
  • Shipping
  • Safety Monitoring
  • Receiving support
  • Materials Management
  • OSHA Standards
  • Equipment Troubleshooting
  • Customer Service Management
  • Problem-Solving
  • Cash Handling
  • Creative Problem-Solving
  • Training Assistance
  • Team Leadership
  • Shift Scheduling
  • Assigning Work
  • POS System Operation
  • Shift checklists
  • Account Management
  • Positive Attitude

Affiliations

  • Love to run ,used to do a ton of 5k

References

References available upon request.

Timeline

Loader

UPS
11.2023 - Current

Shift Leader

Five Below
04.2022 - Current

Shift Manager

Spirit Halloween Store
07.2021 - 11.2021

Line Operator

Eli Lilly
05.2020 - 12.2020

Drive-Thru Cashier

Starbucks, Barista
09.2018 - 09.2021

Teacher's Assistant

Brownsburg Baptist Church
08.2014 - 01.2019

Cashier

Arbys Restaurant
05.2011 - 10.2013

Speedway Senior High School

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Taylor Cochran