Taylor Cole
Bradenton
Summary
Energetic, organized, detail oriented and professional who continually maintains a positive attitude while interacting with demanding clients. Effective at working with personnel, properties and special projects.
Overview
7
7
years of professional experience
Work History
Assistant Manager at Luxe Lakewood Ranch
Preferred Apartment Communities
02.2018 - Current
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Exceeded annual occupancy of 96% of 280 units.
- Closed out 2020 collecting $39,018 for other income.
- Processed all income by posting checks.
- Assisted with correspondence, reports and special projects.
- Leaded corporate office on property walk, overseeing capital projects and setting professional goals.
- Filmed virtual tours of 11 different layouts and created a Youtube channel.
- Strongly enhanced social media presence by avidly adhering to assigned social media posting schedule.
General Manager at 5 Oaks Westchase
Preferred Apartment Communities
09.2022 - 03.2023
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed Payroll for employees and provide training for Paycom.
- Reported issues to higher management with great detail.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed practices for sales operations and closing methods.
Assistant Manager at Venue Lakewood Ranch
Preferred Apartment Communities
03.2021 - 09.2022
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Developed and executed plan to achieve and maintain Number 96% or better rate of occupancy.
- Followed up on delinquent tenants and coordinated collection procedures.
- Processed security deposit refunds.
- Attended staff meetings and took extensive notes to share with property manager.
- Showed apartments to potential tenants and answered questions regarding community.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Kept accurate records of all resident and tenant correspondence.
Leasing Manager at Crosstown Walk
Preferred Apartment Communities
08.2018 - 10.2018
- Created and submitted daily reports on leasing activities.
- Worked with property managers to maintain market readiness and facilitate smooth transitions for a property over 500 units.
- Created, coordinated and engaged in marketing events.
- Explained terms of lease and amounts to be paid to tenants.
- Collected, completed and processed lease applications.
- Managed daily and weekly marketing and leasing plans.
- Ensured property is attractive and appealing for prospects.
- Marketed the property to local businesses through collateral, emails and phone calls.
Leasing Consultant at Crosstown Walk
Preferred Apartment Communities
07.2017 - 09.2018
- Toured property with prospective tenants and provided a wealth of information in regards to its key features.
- Performed background checks on all apartment applicants.
- Resolved conflicts between tenants in the most effective manner.
- Distributed and followed up on tenant renewal notices.
- Communicated with clients to understand their property needs and preferences.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Met all monthly and quarterly sales goals.
Education
High School Diploma - undefined
Palmetto High School
Palmetto, FL2016
Skills
- Charts, closing, clientele, customer service, faxes, quality, reception, repairs, sales, servers
- Team leadership
- Marketing expertise
Professional phone etiquette critical thinker excellent communication skills Microsoft Excel proficient customer service-oriented Social media knowledge Accurate and detailed Excellent planner and coordinator
- Conducting meetings
- Tenant communication skills
- Excellent teamwork
- Yardi, CRM Que, Yieldstar, Soci, RentCafe, PayCom, Insperity, Entrata
Timeline
General Manager at 5 Oaks Westchase
Preferred Apartment Communities
09.2022 - 03.2023
Assistant Manager at Venue Lakewood Ranch
Preferred Apartment Communities
03.2021 - 09.2022
Leasing Manager at Crosstown Walk
Preferred Apartment Communities
08.2018 - 10.2018
Assistant Manager at Luxe Lakewood Ranch
Preferred Apartment Communities
02.2018 - Current
Leasing Consultant at Crosstown Walk
Preferred Apartment Communities
07.2017 - 09.2018
High School Diploma - undefined
Palmetto High School
Similar Profiles
Darius RobinsonDarius Robinson
Leasing Manager at Preferred Apartment CommunitiesLeasing Manager at Preferred Apartment Communities
Nikolas HernandezNikolas Hernandez
Assistant Property Manager at Preferred Apartment CommunitiesAssistant Property Manager at Preferred Apartment Communities
Jason McClellanJason McClellan
Service Manager at Preferred Apartment Communities, VoltaService Manager at Preferred Apartment Communities, Volta
Krystine PortenKrystine Porten
Assistant Property Manager at Preferred Apartment CommunitiesAssistant Property Manager at Preferred Apartment Communities
AMANDA LEWISAMANDA LEWIS
Bartender at Olive GardenBartender at Olive Garden