TAYLOR COLLINS
Pasadena,CA
Summary
Results-driven and detail-oriented professional seeking an Operations position where I can leverage my skills in process optimization, team coordination, and strategic planning to improve organizational efficiency and drive business performance. Committed to delivering high-quality operational support and contributing to the company’s long-term success. Highly motivated sales leader with a focus on developing impactful sales strategies and enhancing customer satisfaction. Experienced in managing teams and utilizing data analysis to drive operational success and meet business objectives.
Overview
2024
2024
years of professional experience
Work History
Retail Store Manager
Wireless Vision LLC.
Eagle Rock, CA
08.2020 - 04.2023
- Consistently achieved performance targets through effective management of sales representatives.
- Developed comprehensive sales plans, strategies, and objectives to meet revenue goals.
- Trained and mentored team members on product knowledge and customer service excellence.
- Oversaw inventory management, ensuring accurate stock levels throughout the store.
- Implemented visual merchandising standards to enhance product displays and attract customers.
- Assisted customers with inquiries, providing effective solutions to ensure satisfaction.
- Conducted regular team meetings to communicate goals and promote collaboration among staff.
- Collaborated with upper management on promotional strategies to drive sales performance.
Owner
TCPartners
Pasadena, CA
2011 - 2023
- Facilitated nightly client influx for local businesses through targeted social media strategies.
- Coached business owners on optimizing social media platforms for maximum outreach.
- Established strong relationships with local business owners to enhance service offerings.
- Delivered consistent social media engagement to maintain relevance of client businesses.
- Achieved notable client retention rates through superior customer service practices.
- Managed a team of 5 individuals focusing on geographic and economic market specifications.
- Enhanced marketplace presence for clients by leveraging effective marketing techniques.
- Maintained high capacity quotas to ensure sustained demand for local establishments.
Specialty Sales Consultant
Sears
Pasadena, CA
09.2011 - 05.2018
- Educated customers on product features and benefits.
- Collaborated with team to develop effective sales strategies.
- Demonstrated product usage and addressed customer inquiries.
- Trained new sales associates on company policies and procedures.
- Maintained a clean and organized sales floor environment.
- Assisted in planning promotional events to boost customer engagement.
- Maintained accurate records of all customer interactions using CRM software.
Education
Bachelor of Science - Business Administration
Mt. Sierra College
Monrovia, CA06-2016
Skills
- Customer service
- Sales strategy
- Promotional planning
- Relationship building
- Market analysis
- Social media marketing
- Problem solving
- Staff management
- Data analysis
- Highly motivated
- Negotiation skills
- Sales management
Timeline
Retail Store Manager
Wireless Vision LLC.
08.2020 - 04.2023
Specialty Sales Consultant
Sears
09.2011 - 05.2018
Owner
TCPartners
2011 - 2023
Bachelor of Science - Business Administration
Mt. Sierra College