Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAYLOR CORNELIUS

Liberty Hill,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Store Associate

Spirit Halloween Store
08.2023 - 11.2023
    • Maintained tidy and organized store to comply with cleanliness standards.
    • Greeted customers, helped locate merchandise, and suggested suitable options.
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Balanced and organized cash register by handling cash, counting change, and storing coupons.
    • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
    • Answered questions about store policies and addressed customer concerns.
    • Increased sales and customer satisfaction through personalized servicing.
    • Located merchandise across various stores to address customer needs.
    • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
    • Worked with loss prevention in monitoring shopper behavior.
    • Provided product demonstrations to highlight features, benefits and value.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Engaged in friendly conversation with customer to better uncover individual needs.
    • Listened to customer needs and desires to identify and recommend optimal products.
    • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Food Champion

Taco Bell
03.2023 - 09.2023
    • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
    • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
    • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
    • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
    • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
    • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
    • Provided support to crew members, facilitating quick food preparation and delivery.
    • Collaborated with team members to quickly fill large orders and serve large parties.
    • Performed shift change tasks each day to keep store neat and running smoothly.
    • Delivered special orders to waiting vehicles and tables to promote specialized service.

Stock Associate

World Market
06.2022 - 05.2023
    • Stocks merchandise, clearly label items and arrange according to size or color.
    • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
    • Maintain effective team member communication.
    • Block and face products on displays and shelves in accordance with company policy.
    • Assists customers by finding items quickly to boost store satisfaction rates.
    • Removes debris and packaging from boxes and separate for recycling or disposal.
    • Use dollies and pallet jacks to unload and organize merchandise from delivery trucks.
    • Manage inventory storage in a clean and organized fashion.
    • Greet customers and direct to requested products.
    • Assist maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
    • Check and pull defective or expired products from shelves.
    • Help customers complete purchases by moving heavy items, collecting payments and bagging purchases.

CSR/Prep Cook

MainStreet Social
07.2021 - 06.2022
    • Responsible for maintaining good customer relations
    • In charge of prep work for the efficient flow of production
    • Consulted with customers regarding product needs
    • In charge of organizing and cleaning
    • Working closely with co-workers as a team player
    • Responsible for correctly placing orders through computer system
    • Assisted in training new hire CSA's and following through with excellent customer service.

Customer Service Representative

Domino's Pizza
05.2019 - 07.2019
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems
  • Took over 80 inbound calls per day, attentively listening to customers' questions and concerns
  • Consulted with customers regarding product needs
  • In charge of organizing and cleaning store
  • Working closely with co-workers to assist with their needs
  • Responsible for correctly placing orders through computer system
  • Assisted in training new hire CSA's.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Education

Master -

COSMIX School Of Makeup Artistry
Fort Lauderdale, FL
11.2020

High School Diploma -

Claudia Taylor Johnson
San Antonio, TX
06.2018

Skills

  • 35-40 WPM
  • Inbound and outbound calling
  • Customer Service
  • Problem Resolution
  • Effective communication
  • Customer relationship management
  • Credit card payment processing
  • Promotional support
  • Store maintenance
  • Prom/Bridal Makeup
  • Runway/Fashion Makeup
  • Commercial Advertising Makeup
  • Basic Hairstyling
  • Latex Mask Making
  • Character Design Based on Script Reading

Timeline

Store Associate

Spirit Halloween Store
08.2023 - 11.2023

Food Champion

Taco Bell
03.2023 - 09.2023

Stock Associate

World Market
06.2022 - 05.2023

CSR/Prep Cook

MainStreet Social
07.2021 - 06.2022

Customer Service Representative

Domino's Pizza
05.2019 - 07.2019

Master -

COSMIX School Of Makeup Artistry

High School Diploma -

Claudia Taylor Johnson

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