Taylor Coscia, L.E.

• Perform advanced skin treatments utilizing SkinCeuticals products, including Hydrafacial, VI chemical peels, microneedling, laser therapies, and results-driven facials, tailored to individual patient needs
• Averaging gross ticket sales of $400 > produced with thorough client-facing education on treatment options and clinical skincare benefits
• Patient scheduling and communication via RingCentral, follow-ups, and medical documentation, utilizing Vagaro software
• Educate patients on SkinCeuticals' professional skincare line, driving retail sales and optimizing long-term skin health solutions

• Improved patient outcomes, as shown by enhanced skin health and positive post-treatment feedback, through customized treatment plans using PEAR Skin Analysis
• Streamlined treatment protocols, resulting in reduced procedural times and increased efficiency by integrating laser and microneedling procedures effectively
• Increased patient bookings, validated by a higher conversion rate from consultations to scheduled treatments, by providing in-depth education on advanced skincare solutions
• Secure patient data entry via Nextech Software, complete follow-up and appointment confirmation calls, and address clinical questions as needed

Modalities:

• Fotona Lightwalker Facial Laser (IPL/Photo-facial)
• PRX-T33 Skin Rejuvenation Peel treatment
• Microneedling treatments utilizing DermaPen and Skinpen

• Served as a remote-based brand representative and account manager for 149 Hand & Stone Massage & Facial Spa franchise owners nationwide
• Provided virtual and telephone customer support to ClarityRx partners, guiding estheticians on product knowledge, treatment protocols, and retail strategies
• Managed inventory orders via Macola software, fulfilling franchise requests and enhancing brand engagement through gratis product distribution
• Analyzed product sales patterns ahead of monthly business review calls, identifying opportunities and implementing strategies to drive revenue growth
• Conducted virtual and hands-on training sessions, educating estheticians on ClarityRx formulations and best practices for product integration

• Performed advanced facial treatments, including DiamondGlow, Microdermabrasion, Chemical Peels (AHA/BHA), LED Therapy, and CryoSkin treatments
• Delivered sales-focused education to estheticians, implementing training programs that improved product knowledge, treatment planning, and protocol adherence
• Increased spa revenue through strategic upselling of services and retail products, customizing home-care regimens to drive client retention
• Led inventory management and vendor partnerships, ensuring the team had access to updated product education and promotional materials