TAYLOR COUNCILMAN
Plaistow
Summary
Wildly ambitious and detail-oriented professional with extensive experience in billing, insurance verification, claims processing, and administrative operations. As the CEO of my own business, Let's Get Lashin, I bring entrepreneurial expertise and a results-driven mindset. \I am seeking a dynamic role in a healthcare, HR, or administrative setting where I can leverage my skills in organization, accuracy, and efficiency to drive operational success.
Overview
16
16
years of professional experience
Work History
Lash Artist
Lets get Lashin
12.2019 - Current
- Managed a high-volume client schedule and maintained professional relationships at a busy lash salon.
- Performed customized lash extension services for clients of all ages and skin types.
- Demonstrated exceptional attention to detail and precision in applying eyelash extensions.
- Provided excellent customer service and personalized consultations to determine client needs and preferences.
- Utilized advanced techniques and products to achieve desired lash styles and looks.
- Quickbooks.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
- Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
- Improved appointment efficiency through effective time management while ensuring high-quality results for each client.
Admin / HR
Bump & Grind
01.2014 - 02.2023
- Administrative
- Efficiently managed calendars, scheduled meetings, and coordinated appointments for executive leadership.
- Streamlined office operations by implementing organizational systems, improving workflow efficiency by 25%.
- Prepared accurate reports, presentations, and correspondence under tight deadlines.
- Maintained confidentiality while managing sensitive information and documentation.
- Oversaw office supply inventory, ensuring timely restocking to support smooth daily operations.
- Human Resources
- Assisted in recruiting processes, including posting job listings, screening resumes, and scheduling interviews.
- Facilitated onboarding processes for new hires, ensuring compliance with company policies and procedures.
- Maintained and updated employee records, including payroll, benefits, and performance reviews.
- Responded to employee inquiries regarding HR policies, fostering a supportive work environment.
- Conducted basic training sessions on workplace compliance and best practices.
- Scheduling and Coordination
- Expertly coordinated and managed complex calendars, ensuring seamless scheduling for executives and teams.
- Scheduled appointments, meetings, and events, balancing competing priorities and deadlines.
- Oversaw travel arrangements, including flight bookings, accommodations, and itinerary planning.
- Maintained accurate scheduling systems to minimize conflicts and ensure optimal time management.
- Streamlined appointment scheduling processes, reducing downtime and improving efficiency.
- Coordinated staff schedules and shift rotations, ensuring adequate coverage and compliance with labor regulations.
- Proactively rescheduled and communicated changes, maintaining smooth operations during last-minute adjustments.
Dental Assistant / biller
Wentworth Ortho
01.2017 - 09.2019
- Assisted dentist with patient exams and procedures, including taking x-rays and impressions.
- Performed chairside assisting duties during dental procedures and ensured patient comfort.
- Sterilized instruments and maintained a clean and organized workspace.
- Provided pre and post-operative care instructions to patients.
- Managed patient scheduling and maintained electronic health records.
- Managed insurance claims and billing for dental office.
- Processed payments, reconciled accounts, and generated financial reports.
- Performed coding and billing tasks for dental procedures.
- Communicated with insurance companies and patients regarding billing inquiries.
Cashier Team Lead
Westville Supply
06.2009 - 08.2016
- I worked as a cashier, did the billing, did all statements, cashing out clients, helping.
- Managed cash transactions accurately and efficiently in a fast-paced retail environment.
- Provided exceptional customer service by assisting customers with product inquiries and purchases.
- Maintained a clean and organized work area to enhance customer shopping experience.
- Collaborated with team members to ensure smooth and efficient store operations.
- Operated and balanced cash registers, processed payments, and handled returns.
- Handled invoicing and payment collections for a variety of clients.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Dental Assistant -
Dr. Shuman
Medical Coder - undefined
09.2025
Associate of Business Administration - Business Administration
Greatbay Community College
Portsmouth, NH01-2013
Cosmo - undefined
Paul Michelle
Portsmouth, NH01.2015
High School - undefined
Sanborn
Kingston, NH06.2013
Skills
- Billing
- Communication
- Data entry
- Accuracy
- Attention to Detail
- Time management
- Leadership
- Social media marketing
LANGUAGES
english — Native
Timeline
Lash Artist
Lets get Lashin
12.2019 - Current
Dental Assistant / biller
Wentworth Ortho
01.2017 - 09.2019
Admin / HR
Bump & Grind
01.2014 - 02.2023
Cashier Team Lead
Westville Supply
06.2009 - 08.2016
Medical Coder - undefined
Cosmo - undefined
Paul Michelle
High School - undefined
Sanborn
Dental Assistant -
Dr. Shuman
Associate of Business Administration - Business Administration
Greatbay Community College
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