Taylor Cox

As a sales associate, I oversee inventory management, ensuring stock levels are consistently maintained and restocked to meet customer demand. I engage with customers, providing assistance and addressing questions to improve their shopping experience. Additionally, I am responsible for handling cash transactions and performing end-of-shift duties, including cash register reconciliation. I maintain a clean, organized, and efficient workspace, prioritizing customer satisfaction and fostering a positive, welcoming environment for all patrons.

• Developed strong relationships with customers, resulting in repeat business and increased loyalty.
• Offered assistance with fitting rooms or locating sizes/styles not immediately available on the sales floor, ensuring a seamless shopping experience.
• Assisted with inventory management, ensuring accurate product counts and timely restocking.

• Followed routine maintenance checklist.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Fostered a positive work environment by providing training and guidance for junior crew members as needed.
• Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.

I began my tenure at this establishment as a Host, where I was responsible for directing customers to their tables, managing the seating chart, and maintaining cleanliness during downtime. After six months, I transitioned into the role of a Waitress, where I engaged with customers by delivering their meals in a timely manner, ensuring a positive dining experience to encourage repeat visits. I efficiently managed multiple orders from various tables, accurately took and remembered customer orders, and handled cash and ticket transactions at the end of each shift.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.