Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Cox

Jacksonville

Summary

Enthusiastic professional with a solid background in both front-of-house and back-of-house operations, specializing in food preparation and customer engagement. Demonstrated excellence in training staff to elevate service standards and compliance with health regulations. Highly adaptable, capable of thriving in dynamic environments while ensuring operational efficiency. Passionate about creating memorable experiences for customers, driving loyalty and repeat business.

Overview

3
3
years of professional experience

Work History

Front of house trainer

Chick Fil A
09.2024 - Current
  • Monitored employee performance during shifts to ensure adherence to company policies and procedures.
  • Analyzed customer feedback data to determine necessary changes in customer service strategies or processes.
  • Participated in regular conferences regarding current trends in front-of-house operations.
  • Provided guidance to newly hired employees on how to interact with customers in a professional manner.
  • Instructed Front of House staff on proper cash handling techniques, including reconciling registers at end-of-shift.

Farm Hand

Charley's Chicks
03.2024 - 09.2024
  • Monitored livestock health and provided care, including feeding and medical treatment as needed.
  • Participated in farm safety training to promote a culture of safety and reduce workplace accidents.
  • Loaded and unloaded trucks with supplies or products from the farm.
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.
  • Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
  • Collected eggs from chicken coops on a daily basis.
  • Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
  • Monitored animal health, identifying and reporting any signs of illness.
  • Fed and watered livestock, ensuring their health and well-being.

Overall team member

Uncle Charlies
11.2022 - 03.2024
  • Worked as both front of house and back of house team member.
  • Responsibilities included take orders over the phone and in person, making the food for the orders, maintaining a clean and sterile environment for our customers and providing elite customer service.
  • Provided customer service support to ensure satisfaction.
  • Greeted customers upon entering the store with friendly demeanor.
  • Monitored expiration dates on food items for freshness assurance.
  • Collaborated with team members to achieve daily goals.
  • Answered phone calls regarding inquiries about products or services.
  • Resolved customer issues promptly in a professional manner.
  • Operated cash registers to process payments from customers.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Education

High School Diploma -

Baldwin Middle Senior High
Baldwin, Florida, United States
05-2025

Skills

  • Order Management
  • Customer Engagement
  • Multi-tasking
  • Adaptability
  • Communication
  • Team Collaboration
  • Food Preparation
  • Customer Service

Timeline

Front of house trainer

Chick Fil A
09.2024 - Current

Farm Hand

Charley's Chicks
03.2024 - 09.2024

Overall team member

Uncle Charlies
11.2022 - 03.2024

High School Diploma -

Baldwin Middle Senior High

Similar Profiles

CREATE PROFILE